External Keyboard Problems

1.Make sure the external keyboard is firmly connected to the correct port. You can connect it to the EXT KB port, the keyboard port on the adapter, or the 6-pin connector on the back of the external hard disk drive. See Chapter 5 for instructions.

2.If you think there is something wrong with the keyboard, consult the dealer from whom you purchased it, or call the Epson Connection for assistance.

Memory Module Problems

If you have added extra memory to your system and that memory is not operating properly, check the following:

1.See if the SETUP program is displaying the correct amount of memory. See Chapter 2 for instructions.

2.Did you insert the memory module correctly? See “Installing a Memory Module” in Chapter 5.

3.Have you defined the memory properly in your CONFIG.SYS file? See “Using Memory” in Chapter 3 and your operating system manual for more information.

Troubleshooting A-15