6.Is the diskette damaged? Use your backup copy of the diskette and repeat the operation that caused the problem. If the operation works using the copy, the original diskette is probably damaged. Discard it and use the copy.

If you need to save the files on the original diskette, try using the MS-DOS COPY command to copy one file at a time.

7.Try formatting a blank diskette to determine if the diskette drive is operating properly. If you cannot format a diskette, see the following section.

External Diskette Drive Problems

If you are having problems with an external diskette drive, check the following:

1.Is the external diskette drive connected properly? Remove any diskette from the drive and turn off the computer. Make sure the connector is inserted firmly into the EXT KB and PRINTER port, and that the retaining screws are tightened to secure the connection. See Chapter 1 for instructions.

2.Are you using the Epson external diskette drive? Other drives may not work with your system.

3.Is your computer set to recognize the external diskette drive? Run SETUP as described in Chapter 2 to make sure the

Parallel option is set to 1.44MB, 3.5".

4.If the drive does not seem to be working as it should, try performing a similar operation with a diskette in another computer’s drive, if you have access to one. The problem may be with the diskette.

A-10 Troubleshooting