Problems? Need Help?

This section gives you the basics for diagnosing and solving printer problems. First see “Diagnosing Problems” to help determine what the problem may be. Then see “Problems and Solutions” on page 34 for solutions to common setup and software problems.

There are additional troubleshooting tips in the “Troubleshooting” section of your electronic EPSON Stylus COLOR 640 Manual. If none of the suggested solutions solve your problem, contact your EPSON dealer or see “Where To Get Help” on page 41.

Diagnosing Problems

You can diagnose some problems by checking the printer’s control panel lights, as described in the next section. It may also be helpful to try running a printer operation check; see page 33 for instructions.

Checking the Control Panel Lights

paper out

load/eject

power light

light

button

black ink

out light power

button

color ink out light

cleaning button

31