Problems? Need Help?
This section gives you the basics for diagnosing and solving printer problems. First see “Diagnosing Problems” to help determine what the problem may be. Then see “Problems and Solutions” on page 34 for solutions to common setup and software problems.
There are additional troubleshooting tips in the “Troubleshooting” section of your electronic EPSON Stylus COLOR 640 Manual. If none of the suggested solutions solve your problem, contact your EPSON dealer or see “Where To Get Help” on page 41.
Diagnosing Problems
You can diagnose some problems by checking the printer’s control panel lights, as described in the next section. It may also be helpful to try running a printer operation check; see page 33 for instructions.
Checking the Control Panel Lights
paper out | load/eject | power light |
light | button |
black ink
out light power
button
color ink out light
cleaning button
31