Clearing Paper Jams
1.Turn off the printer and open the front or back printer cover (depending on the tractor currently being used).
2.Tear off the fresh supply of paper at the perforation nearest the paper entry slot.
3.Gently pull the paper out of the printer. Remove any remaining pieces of paper.
4.Close the printer cover and turn on the printer. Make sure the Paper Out light is not flashing and the Pause light is off.
Where To Get Help
If your Epson printer is not operating properly and you cannot solve the problem using the troubleshooting information, see the contact information below. Epson provides technical assistance 24 hours a day through the electronic support services and automated telephone services listed below.
Service | Access |
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World Wide Web | From the Internet, you can reach Epson Support at |
| http://support.epson.com. At this site, you can download |
| drivers and other files, look at product documentation, access |
| troubleshooting information, and receive technical advice |
| through |
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Automated Telephone | A variety of automated help services are available 24 hours a |
Services | day, seven days a week. To use these services, you must have |
| a touch tone telephone and call (800) |
| following Epson SoundAdviceSM Express Code to quickly select |
| the |
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Toll or long distance charges may apply. Before you call, please have the following information ready:
❏Product name (EpsonYou can purchase ribbon cartridges, paper, and accessories from an Epson- authorized reseller. For product information and to find the nearest authorized reseller, please call
24 Clearing Paper Jams