Problem Solving 70
When the Indicators Provide No HelpIf any of the following problems occur and the indicators do not offer a
solution, refer to the pages given for each problem.
Problems relating to images
fNo images appear sp.71
Projection does not start, the projection area is completely black, the
projection area is completely blue, and so on.
fMoving images are not displayed sp.71
Moving images being projected from a computer appear black and
nothing is projected.
fProjection stops automatically sp.71
fThe message "Not supported." is displayed. sp.72
fThe message "No Signal."is displayed. sp.72
fImages are fuzzy or out of focus sp.72
fInterference or distortion appear in images sp.73
Problems such as interference, distortion, or black & white checked
patterns appear.
fThe image is truncated (large) or small, or the aspect is not
suitable sp.73
Only part of the image is displayed, or the height and width ratios of the
image are not correct, and so on.
fImage colors are not right sp.74
The whole image appears purplish or greenish, images are black & white,
colors appear dull, and so on.
(Computer monitors and LCD screens have different color reproduction
performance, so that the colors projected by the projector and the colors
appearing on the monitor may not necessarily match, but this is not a sign
of a problem.)
fImages appear dark sp.74
fNothing appears on the external monitor sp.75
Problems when projection starts
fPower does not turn on sp.75
Other problems
fNo sound can be heard or the
sound is faint sp.76
fThe remote control does not work
sp.76
fI want to change the language for
messages and menus sp.76
fE-mail is not received even if a
problem occurs in the projector
sp.77