Epson ELP-3300 owner manual Problems with the Remote Control

Problems with the Remote Control

❙You programmed the buttons on the remote control to control the computer, but pressing one or more buttons has no effect.

First make sure the RS-232C serial cable is properly and securely connected as described in Chapter 1. Check that the Serial setting on the Options menu is on and the ELP Remote Programmer is running on your computer.

The remote control is more than 33 feet from the projector or is more than

30 degrees to the side of the projector. Move closer to the projector and hold the remote control more directly in front of it.

There is an obstacle in the path between the remote control and the receiver at the front or back of the projector. Remove anything blocking the path. If you’re using rear projection and the screen is between the remote control and the projector, you need to connect the remote control directly to the projector using the optional lead wire.

Both the ELP Remote Programmer and ELP Link utilities are running. When both are running, ELP Link has priority. You need to close ELP Link in order to use the ELP Remote Programmer.

The ELP Remote Programmer might be set up for a different serial port than the one you’re using. Bring up the ELP Remote Programmer and open the Special menu to check which serial COM port is selected.

72 6 • Troubleshooting