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Epson ES-300C, ES-600C, ES-800C Where to Get Help, Introduction, Customer Relations, User group locations, Product literature with technical specifications on current and new products

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Where to Get Help

Epson America provides local customer support and service through a nationwide network of authorized Epson dealers and Service Centers.

Epson also provides the following support services through the Epson Consumer Resource Center at (800) 922-8911:

Assistance in locating your nearest Authorized Epson Reseller or Service Center

Technical assistance with the installation, configuration, and operation of Epson products

Epson technical information library fax service-also available by calling the toll number (310) 782-4214 directly

Product literature with technical specifications on current and new products

Sales of ribbons, supplies, parts, documentation, and accessories for your Epson product

Customer RelationsUser group locations.

Introduction 5

Contents

Page Page Page IMPORTANT Installing the Interface Card Card Installing Epson TWAIN Using TWAIN Chapter 4 Troubleshooting Glossary Index What is on Your Epson Scanner Utility Diskette What You Need to Use Epson TWAIN Computer Scanner Interface How to Use This Manual Cautions Where to Get Help Installing the interface Card Ll Epson b&directional parallel adapter @3808011), or 3 Adaptec AHA-1510 AT-to-SCSIhost adapter Adaptec SCSI 1-2Installing the Interface Card Removing the Cover 2.Locate jumper J1 on the card. (Ignore the J2 jumper.) pin or the right pin and the middle pin, as shown below 1-4Installing the interface Card Note Installing the Interface Card installing the Card Replacing the Cover Connecting the Cable Connecting the Bi-directionalParallel Cable Connecting the SCSl Cable Checking Your SCSI Device Settings e Caution Installing Epson TWAIN you Starting the Epson TWA/N Setup Program Installing Epson TWAIN for Bi-directionalSupport Make changes to CONFIG.SYS Write changes to file - CONFIG.ADD Bi-directionalParallel Adapter Support Epson Adapter J1-LPT1:- Address 03F8h Epson Adapter J1-LPT2:- Address 02F8h Most PS/2 Models - Address 038Ch Installing Epson TWAIN for Adaptec SCSI Support changes to file ASPI Manager SCSI Support 5.Select Continue. You see the SCSI Interface Options screen Epson SCSI Support Software Use Existing SCSI Support Software c:\w1ND0ws Path A: Running SCAN TEST Page Using TWAIN Starting Epson TWAIN Basic Scanning With Epson TWAIN Setting Epson TWAIN Options for Your Image Type Previewing Your Image Selecting the Scanning Area Adjusting the Brightness Adjusting the Magnification Checking the Size Scanning Your Image Changing Your Scanning Resolutions 200 DPI VGA with 200 DPI 3-8Using TWAIN not new Using Epson TWAIN’s Advanced Features Modifying Settings on the Scanner Control Screen Editing the Scan Mode Settings To Add a Scan Mode 4.Select Add 5.Select OK to accept your changes or Cancel to discard them Cancel 3-12 Using TWAlN To Modify a Scan Mode To Delete a Scan Mode Editing the Target Device Settings To Add a Target Device use To Modify a Target Device Epson-suppliedTarget Device Defaults To Delete a Target Device Follow these steps to delete a target device: Select Delete Select OK to accept your changes or Cancel to discard them Page When you select an Acquire device, Epson Scanners is not listed Nothing happens when you select Acquire Make sure your scanner is turned on and the cables are connected properly Select came with Troubleshooting not Reset the scanner to clear the error condition, then try scanning again The Sharpness setting is “grayed out” in the Epson TWAIN Scanner Control dialog You are using a scanner that does not support the Sharpness feature The Scan Mode and Target Device settings don’t meet your Mode seem to be ignored Troubleshooting bi-directionalparallel interface color correction cursor device device driver dithering dpi jumper scan mode TWAIN Index 2 Index Epson Latin America Subsidiaries Epson America, Inc