If you have problems using Epson TWAIN, check this section. It describes potential problems and provides possible solutions.
When you select an Acquire device, Epson Scanners is not listed.Either Epson TWAIN was not installed or was not installed correctly. Reinstall Epson TWAIN using the Setup program from within Windows.
Nothing happens when you select Acquire.Make sure your scanner is turned on and the cables are connected properly.Epson Scanners may not be selected as the “Acquire” device. From within your application, select Epson Scanners as the TWAIN device. You’ll usually find this option under Select in your application.
You may not have rebooted your computer after you installed Epson TWAIN. Reboot your computer and try again.
The Epson Scanner DOS Device Driver, the Epson TWAIN Data Source (ESTWAIN.DS) file, or the SCSI support software may not be installed correctly. Reinstall Epson TWAIN using the Setup program within Windows.
You may have selected the wrong port number or SCSI ID during setup. Check your interface adapter and scanner settings. Reinstall Epson TWAIN using the Setup program from within Windows, making sure the settings you select match the settings on the adapter and scanner.
You may have changed the interface from parallel to SCSI or from SCSI to parallel without reinstalling Epson TWAIN. Reinstall Epson TWAIN for the correct interface using the Epson TWAIN Setup utility that came with your interface solution.