Chapter 4

Troubleshooting

When you select an Acquire device, Epson Scanners

 

is not listed . . . . . . . . . . . . . . . . . . . . . . . . . . . .

4-2

Nothing happens when you select Acquire. . . . . . . . . . . .

4-2

Target Device or Scan Mode names or settings are

 

different or incorrect . . . . . . . . . . . . . . . . . . . . . . .

4-3

The scan is not the full width you selected in the

 

Preview area . . . . . . . . . . . . . . . . . . . . . . . . . . . .

4-3

Numbers you type in the width or height box

 

are not accepted . . . . . . . . . . . . . . . . . . . . . . . . . .

4-3

An error in the scanner or a paper jam in the Automatic

 

Document Feeder caused an error message . . . . . . . . . .

4-4

The Sharpness setting is “grayed out” in the Epson TWAIN

 

Scanner Control dialog . . . . . . . . . . . . . . . . . . . . . .

4-4

The Document Source setting is “grayed out” in the

 

Epson TWAIN Scanner Control dialog . . . . . . . . . . . . .

4-4

The Preview button is “grayed out” when the Automatic

 

Document Feeder is selected under Document Source . . . .

4-4

When you scan Black and White Line Art, Black and

 

White Halftone, or other monochrome image, the

 

scanned image is reversed like a negativeimage . . . . . . .

4-4

The predefined Scan Mode and Target Device settings

 

don’t meet your specific scanning requirements . . . . . . .

4-5

Sometimes the halftone or dither settings you select

 

in Scan Mode seem to beignored . . . . . . . . . . . . . . . .

4-5

Troubleshooting 4-1