File Viewing Problems

The image is not displayed.

Cause

What to do

 

 

The image format is not

Make sure the image is a supported

supported.

file type (JPEG or some RAW files).

 

 

The image data is

Copy the image again.

corrupted.

 

 

 

The video or audio file

See “Supported Video Formats” or

is not supported.

“Supported Audio Formats” on

 

page 29. You may be able to

 

convert your file to one of the

 

supported formats.

 

 

The LCD is too dark.

Adjust the LCD brightness. See

 

“Adjusting the LCD Brightness” on

 

page 48.

 

 

The USB cable is

No image is displayed on the LCD

connected to the P-4000.

when the USB cable is connected or

 

during certain operations.

 

 

A video cable is connected

The LCD turns off when you

to the P-4000.

connect a video cable.

 

 

A video is not displayed clearly or stops abruptly.

Cause

What to do

 

 

The bit rate of the video is

Check the bit rate. See “Supported

too high.

Video Formats” on page 29 for

 

details.

Sound breaks off when the video or audio is played.

Cause

What to do

 

 

The bit rate of the file is

Check the bit rate. See “Supported

too high.

Video Formats” or “Supported

 

Audio Formats” on page 29 for

 

details.

No sound comes out when a video is played.

Cause

What to do

 

 

The Audio Codec of the

Check the file format. See

file is not supported.

“Supported Video Formats” or

 

“Supported Audio Formats” on

 

page 29 for details.

 

 

Maintenance and Troubleshooting 55