Printing Problems

You cannot print.

Cause

What to do

The printer is not supported. See “Connecting the P-4000 to a Printer” on page 44 to make sure your printer is supported.

The printer’s power is off.

Turn on the printer.

 

 

The USB cable is not

See “Connecting the P-4000 to a

connected correctly.

Printer” on page 44 and reconnect

 

the cable.

 

 

You cannot print a JPEG

Make sure the JPEG image does

image.

not exceed 4600 pixels in either the

 

vertical or horizontal direction.

 

 

Updating the Firmware and Printer Driver

Epson will occasionally update the P-4000firmware. You can download the latest version from Epson’s Support web site: http://support.epson.com. Instructions for updating the firmware in your P-4000 will be included with the download information.

Resetting the P-4000

If the P-4000 locks up or stops working, or you want to restore the default values, you can reset it.

Press the Reset button with a thin object.

The P-4000 shuts off, resets its default values, and comes back on.

Maintenance and Troubleshooting 57