Print Quality Problems

You see banding (light lines).

The print head nozzles may need cleaning; see page 49 for instructions.

Select a higher print quality and turn off High Speed mode. See page 23 (Windows) or page 25 (Macintosh).

Make sure the Type or Media Type setting matches the paper you loaded; see page 22 for guidelines.

Make sure the printable side of the paper is face up. It’s usually brighter or whiter.

The ink cartridges may need replacing. To replace an ink cartridge, see page 51.

Run the Print Head Alignment utility; see page 57 for instructions.

Your printout is blurry or smeared.

Make sure you load paper with the printable side face up. The printable side is usually the brighter or whiter side of the paper.

Make sure your paper isn’t damp or curled, or loaded face down (the printable side should be face up). If it’s damp or curled, reload a new stack of paper.

When printing on special paper, check the instructions in the paper package. You may need to use an included support sheet or load your paper one sheet at a time.

Use EPSON papers to ensure proper saturation and absorption of genuine EPSON inks.

Make sure your paper meets the specifications listed in the on-screen Reference Guide.

Run the Print Head Alignment utility. See page 57 for instructions.

Remove each sheet from the output tray after printing, especially when you’re printing on transparencies.

Problems and Solutions 67