Your printout is faint or has gaps.

■The print head nozzles may need cleaning; see page 49 for instructions.

■The ink cartridges may be old or low on ink. To replace an ink cartridge, see page 51.

■Make sure the paper Type (Windows) Media Type (Macintosh) setting matches the paper you loaded; see page 22 for guidelines.

■Make sure your paper isn’t damaged, old, dirty, or loaded face down. If it is, reload a new stack of paper with the printable side up; it is usually brighter or whiter than the other side.

Your printout is grainy.

■Try using a higher quality paper.

■Select a higher print quality setting. See page 23 (Windows) or page 25 (Macintosh) for instructions.

■Run the Print Head Alignment utility. See page 49 for instructions.

■You may need to increase the image resolution or print it in a smaller size; see your software documentation.

You see wrong or missing colors.

■Make sure Black ink only (Windows) is off or Color ink is selected (Macintosh) even when printing black and white photographs.

■Clean the print head; see page 49 for instructions.

■The ink cartridges may be old or low on ink; see page 51.

■Try turning off PhotoEnhanceTM. Also check if you’re using a special effect that alters image colors, like Sepia.

■Try changing the Gamma setting; see page 23 (Windows) or page 25 (Macintosh).

■Your printed colors can never exactly match your on-screen colors. However, you can use a color management system to get as close as possible. You can also use your printer’s color management features. See page 23 (Windows) or page 25 (Macintosh).

■Colors will change slightly after drying. Wait for 24 hours and check your print again to see if the colors look right.

68Solving Problems