Where To Get Help

EPSON provides technical assistance 24 hours a day through the electronic support services and automated telephone services listed below:

Service

Access

 

 

World Wide Web

From the Internet, you can reach EPSON Support at

 

http://support.epson.com. At this site, you can

 

download drivers and other files, look at product

 

documentation, access troubleshooting information,

 

and receive technical advice through e-mail.

 

 

Automated Telephone

A variety of automated help services are available 24

Services

hours a day, seven days a week. To use these

 

services, you must have a touch tone telephone and

 

call (800) 922-8911. Your EPSON SoundAdviceSM

 

code is 70510. Use this code to quickly select the

 

EPSON Stylus Photo R200 Series printer in

 

SoundAdvice.

 

 

To speak to a technical support representative, dial:

■U.S.: (562) 276-7296, 6 am to 8 pm, Pacific Time, Monday through Friday and 7 am to 4 pm, Saturday.

■Canada: (905) 709-2567, 6 am to 6 pm, Pacific Time, Monday through Friday.

Toll or long distance charges may apply.

Please have the following information ready:

■Product name (EPSON Stylus Photo R200)

■Product serial number (located on the back of the printer and on its box)

■Proof of purchase (such as a store receipt) and date of purchase

■Computer configuration and operating system version

■Description of the problem

You can purchase ink cartridges, paper, manuals, and accessories from the EPSON Store at (800) 873-7766 or visit www.epsonstore.com (U.S. sales only). In Canada, please call (800) 463-7766 for dealer referral.

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