Message | Solution |
|
|
Make sure the memory card or storage disk has | Use a compatible, formatted memory |
been inserted correctly. If so, check to see if | card (see page 11) or a compatible |
there is a problem with the card or disk and try | storage device (see page 12). |
again. |
|
|
|
Cannot recognize the device. | Make sure the memory card has been |
| inserted correctly (see page 11). If you |
| connected a USB device, make sure the |
| disk has been inserted correctly (see |
| |
|
|
Cannot perform the print head cleaning due to | You need enough ink to perform print |
low ink level. | head cleaning. Replace the ink cartridge |
| that is low. |
|
|
You may need to run a printer check to see if a problem comes from the printer itself or some other source.
1.Make sure any memory cards are removed (page 16), then disconnect the printer cable from the printer.
2.Make sure that letter size paper is loaded in the sheet feeder, the CD/DVD tray is not inserted in the printer, and the CD/DVD guide is up.
3.Press the Setup button.
4.Press d to choose Nozzle Check. Press the r button, then press OK. The printer prints the nozzle check pattern.
Diagnosing Problems 55