Print Quality Problems

You see banding (light lines).

The print head nozzles may need cleaning; see page 45 for instructions.

Select a higher print quality and turn off High Speed mode. See page 29 (Windows) or page 31 (Macintosh).

If you’re printing without a computer, make sure the printer’s Paper Type setting matches the type of paper you’re using; see page 20 for guidelines.

If you’re printing from a computer, make sure the paper Type or Media Type setting matches the paper you loaded; see page 34 for guidelines.

Make sure you load paper with the printable side face up. The printable side is usually the whiter or brighter side of the paper.

The ink cartridges may need replacing. To replace an ink cartridge, see page 47.

Run the Print Head Alignment utility; see page 50 for instructions.

Your printout is blurry or smeared.

Use Epson papers to ensure proper saturation and absorption of genuine Epson inks.

Make sure you load paper with the printable side face up. The printable side is usually the whiter or brighter side of the paper.

Make sure your paper isn’t damp or curled, or loaded face down (the printable side should be face up). If it’s damp or curled, reload a new stack of paper.

When printing on special paper, check the instructions in the paper package. You may need to use an included support sheet or load your paper one sheet at a time.

Make sure your paper meets the specifications listed in the on-screen User’s Guide.

Run the Print Head Alignment utility; see page 50 for instructions.

Remove each sheet from the output tray after printing, especially when you’re printing on transparencies.

If the options above don’t work, try using the thick paper and envelopes setting:

Windows: From the Maintenance tab in the Printing Properties or Preferences window, click Printer and Option Information, then select Thick paper and envelopes.

Mac OS X: From the Print window, choose Extension Settings in the pop-up menu, then select Thick paper and envelopes.

Print Quality Problems 59