Make sure you disable the thick paper and envelopes option before printing on other types of paper, or print quality may be reduced.
Your printout is grainy.
■Try using a higher quality paper.
■Select a higher print quality setting. If you’re printing from Windows, see page 29. If you’re printing from a Macintosh, see page 31.
■Run the Print Head Alignment utility; see page 50 for instructions.
■You may need to increase the image resolution or print it in a smaller size; see your software documentation.
Your printout is faint or has gaps in the image.
■The print head nozzles may need cleaning; see page 45 for instructions.
■The ink cartridges may be old or low on ink. To replace an ink cartridge, see page 47.
■If you’re printing without a computer, make sure the printer’s Paper Type setting matches the type of paper you’re using; see page 20 for guidelines.
■If you’re printing from a computer, make sure the paper Type or Media Type setting matches the paper you loaded; see page 34 for guidelines.
■Make sure your paper isn’t damaged, old, dirty, or loaded face down. If it is, reload a new stack of paper with the printable side up; it is usually whiter or shinier.
You see wrong or missing colors.
■Make sure the Ink setting is set to Color for color images or
■The print head nozzles may need cleaning; see page 45 for instructions.
■The ink cartridges may be old or low on ink. To replace an ink cartridge, see page 47.
■Try turning off PhotoEnhance. Also check if you’re using a special effect that alters image colors, like Sepia.
■Try changing the Gamma setting in the Advanced window; see your
■Your printed colors can never exactly match your
60 Problem Solving