Where To Get Help

Epson provides technical assistance 24 hours a day through the electronic support services and automated telephone services listed below:

Service

Access

 

 

World Wide Web

From the Internet, you can reach Epson Support at

 

http://support.epson.com. At this site, you can download drivers

 

and other files, look at product documentation, access

 

troubleshooting information, and receive technical advice through

 

e-mail.

 

 

Automated

A variety of automated help services are available 24 hours a day,

Telephone Services

seven days a week. To use these services, you must have a touch

 

tone telephone and call (800) 922-8911. Your Epson

 

SoundAdviceSM Express code is 82720. Use this code to quickly

 

select the Epson Stylus Photo R340 in SoundAdvice.

 

 

To speak to a technical support representative, dial:

■U.S.: (562) 276-7296, 6 AM to 8 PM, Pacific Time, Monday through Friday and 7 AM to 4 PM, Saturday.

■Canada: (905) 709-2567, 6 AM to 6 PM, Pacific Time, Monday through Friday.

Toll or long distance charges may apply.

Before you call, please have the following information ready:

■Product name (Epson Stylus Photo R340)

■Product serial number (located on the back of the printer)

■Proof of purchase (such as a store receipt) and date of purchase

■Computer configuration

■Description of the problem

You can purchase genuine Epson ink and paper from an authorized Epson reseller. To find the nearest reseller, please call 800-GO-EPSON (800-463-7766). To purchase online, visit www.epsonstore.com (U.S. sales only). In Canada, please call (800) 463-7766 for reseller referral.

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