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Epson XP-850 manual Network Software Cannot Find Product on a Network

Models: XP-850

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Network Software Cannot Find Product on a Network

If EpsonNet Setup cannot find your product on a network, try these solutions:

•Make sure your product is turned on and connected to your network. Verify connection using your product control panel.

•Check if your network name (SSID) contains non-ASCII characters. Your product cannot display non- ASCII characters.

•If necessary, reinstall your product software and try running EpsonNet Setup again:

1.Reset your product's network settings to their factory defaults.

2.Windows only: uninstall your product software.

3.Initialize your router following the instructions in your router documentation.

Note: If you are reading these instructions online, you will lose your internet connection when you initialize your router, so note the next step before initializing it.

4.Download your product software from the Epson website, or install it from the CD that came with your product using the instructions on the Start Here sheet.

•If you have replaced your router, reinstall your product software to connect to the new router.

Parent topic: Solving Network Problems

Related concepts

When to Uninstall Your Product Software

Product Does Not Appear in Mac OS X Printer Window

If your product does not appear in the Mac OS X printer window, try these solutions:

•Turn your product off, wait 30 seconds, then turn it back on again.

•If you are connecting the product wirelessly via EpsonNet Setup and the WiFi light on your product is not solid green, make sure your product software was installed correctly. If necessary, reinstall your software.

Parent topic: Solving Network Problems

Related concepts

When to Uninstall Your Product Software

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Epson XP-850 manual Network Software Cannot Find Product on a Network, Product Does Not Appear in Mac OS X Printer Window

Contents

XP-850 Users Guide Page Contents Copying Placing Originals on the ProductPrinting From a Computer Scanning 105 Faxing 156 Using Memory Cards With Your Product 204 Printing Personalized Projects 229 220Printing on CDs/DVDs 235 Adjusting Print Quality 267 Replacing Ink Cartridges 255Solving Problems 284 280Page Technical Specifications 330 343Copyright Notice 348 LibTIFF Software Acknowledgment 349 Page XP-850 Users Guide Control Panel Buttons and Lights Setting Up the Control PanelParent topic Product Basics Adjusting Control Panel Position Changing LCD Screen LanguageSelect Printer Setup Product Parts LocationsTurning Off Control Panel Sounds Select Button PressProduct Parts Top Parent topic Product Parts Locations Product Parts Front Parent topic Product Parts Locations Product Parts Inside Product Parts BackChanging the Sleep Timer Setting From the Control Panel Sleep TimerLAN port Line port EXT port USB port Parent topic The Sleep Timer Changing the Sleep Timer Setting Windows Changing the Sleep Timer Setting Mac OSEpson Connect Solutions for Smartphones, Tablets, and More Using Epson Email Print Using the Epson iPrint Mobile AppUsing Epson Scan to Cloud Using Epson Remote PrintRelated tasks Using AirPrint Using Google Cloud PrintParent topic Product Basics Related tasks Wi-Fi Networking Selecting Wireless Network Settings From the Control PanelSelect Wi-Fi Setup Wizard Enabling Wi-Fi Direct Mode Scroll down and select Wi-Fi Direct Connection Setup Select Change Password and select ProceedDisabling and Re-enabling Wi-Fi Features Select Yes When you see the confirmation message, select OK Loading Paper Loading Paper in Cassette 1 Upper CassettePage Page Loading Paper in Cassette 2 Lower Cassette Parent topic Loading Paper Related referencesPage Page Page Loading Paper in the Rear Paper Feed Slot Parent topic Loading Paper Related referencesPage Page Paper Loading Capacity Paper Specifications Loading Envelopes Page Parent topic Loading Paper Related references Paper Loading Capacity Parent topic Loading Paper Available Epson PapersPaper Type Size Part number Sheet count Paper Type Size Part number Sheet count Borderless Paper Types Borderless Paper Type CompatibilityBorderless Paper Sizes Paper or Media Type Settings For this paper Select this paper Type or Media Type settingPlacing Originals on the Product Placing Originals on the Scanner GlassPlacing Originals in the Automatic Document Feeder Related topicsPage Page Automatic Document Feeder ADF Specifications Copying Copying Documents or PhotosPaper type loaded Paper Type setting Paper Type Settings CopyingParent topic Copying Related references Paper Size Settings Copying Copying OptionsPage Parent topic Copying Documents or Photos Select More Functions Select Copy/Restore Photos Copying and Restoring PhotosPlacing Originals on the Scanner Glass Selecting Basic Print Settings Windows Printing with WindowsPage Related references Paper Source Options Windows Auto Cassette SelectionCassette 1 Cassette Basic Print Options WindowsSelecting Advanced Print Settings Windows Advanced Print Quality Settings Windows Related referencesQuiet Mode Fast EconomyEconomy NormalSelecting Print Layout Options Windows Color ControlsPage Selecting a Printing Preset Windows Related tasksParent topic Printing with Windows Selecting Double-sided Printing Settings Windows Page Double-sided Printing Options Windows Binding Edge OptionsPrinting Your Document or Photo Windows Checking Print Status Windows Selecting Default Print Settings Windows Select Printer SettingsChanging the Language of the Printer Software Screens Select Printer Settings Changing Automatic Update Options Printing with Mac OSSelecting Basic Print Settings Mac OS Page Page Paper Source Options Mac OS Print Quality Settings Mac OSRear Paper Feed Slot Selecting Page Setup Settings Mac OS Print Options Mac OSGrayscale Mirror ImageSelecting Print Layout Options Mac OS Selecting Double-sided Printing Settings Mac OS Select one of the Two-sided Printing options Double-sided Printing Options and Adjustments Mac OS Two-sided Printing Options Long-Edge bindingManaging Color Mac OS Adjustments Print DensityShort-Edge binding Color Matching and Color Options Mac OS Color Matching Settings Epson Color ControlsColorSync Off No Color Adjustment Color Options Settings Manual SettingsSelecting Printing Preferences Mac OS Automatic Cassette Switching Printing Preferences Mac OSThick paper and envelopes Skip BlankPrinting Your Document or Photo Mac OS Checking Print Status Mac OSMac OS X 10.5/10.6/10.7 Mac OS XCancelling Printing Using a Product Button Starting a Scan Starting a Scan Using the Product Control PanelParent topic Scanning Related topics 106 Scan to Memory Card Options Scan to Memory Card Available options Description SettingJpeg for photos Changing Default Scan Button Settings Click Make Job SettingsStarting a Scan Using the Epson Scan Icon 110 111 Starting a Scan from a Scanning Program 113 Selecting the Scan Mode Selecting Epson Scan SettingsScan Modes Scanning in Office Mode 116 Related concepts Available Document Source Settings Office ModeAuto Detect Selecting a Scan Area Office Mode ADF Single-sidedADF Double-sided Document Table119 Available Image Adjustments Office Mode Unsharp MaskScanning in Home Mode 122 123 Selecting a Scan Area Home Mode 125 126 Color Restoration Available Image Adjustments Home ModeBacklight Correction Selecting a Scan Size Home Mode Dust Removal129 Scanning in Professional Mode 131 Available Document Source Settings Professional Mode Available Document Source Settings Professional Mode Available Image Types Professional ModeBit Color Color SmoothingSelecting a Scan Area Professional Mode 135 136 Available Image Adjustments Professional Mode Unsharp MaskHistogram Adjustment Auto ExposureTone Correction SaturationSelecting a Scan Size Professional Mode Threshold140 141 Scan Resolution Guidelines Image Preview GuidelinesThumbnail preview Normal previewSelecting Scan File Settings Available Scanned File Types and Optional Settings File Formats Bitmap *.bmpJpeg *.jpg Multi-TIFF *.tifScanning with OS X Using Image Capture 146 Available Scan Settings OS X Image Capture Scanning Special Projects148 Parent topic Scanning Special Projects Restoring Photo Colors as You Scan Related tasksScanning Using OCR Windows Convert Scanned Documents to Editable Text OCR152 Scanning Using OCR Mac OS 154 155 Connecting a Telephone or Answering Machine FaxingDSL connection Isdn connection one phone numberIsdn connection two phone numbers Parent topic Faxing Related tasks Setting Up Fax FeaturesParent topic Faxing Setting Up Fax Features Using the Product Control Panel Selecting Your Country or RegionSelect Country/Region Select Basic Setup Selecting the Date and TimeSelect Daylight Saving Time Select Date/TimeEntering Fax Header Information Select CommunicationSelect Fax Header Select Your Phone NumberRelated tasks Entering Numbers and Characters for FaxingSelecting Fax Send and Receive Settings Select Send Settings or Receive SettingsSelecting Fax Communication Settings Related referencesSelect Communication Printing Fax ReportsSelect Advanced Options Restoring Default Fax Settings Fax Send Options Fax Receive OptionsSetting Options Description Fax Communications OptionsAll SingleSetting Options Description Fax Speed Fast33,600bps Medium14,400bpsSlow9,600bps Rings to AnswerSetting Up Fax Features Using the Fax Utility Windows 176 Setting Up Fax Features Using the Fax Utility Mac OS Select Fax SettingsSetting Up Speed Dial and Group Dial Lists Creating Speed Dial List EntriesSelect Add/Edit Contacts Select Speed Dial Setup Printing Your Speed Dial List 181 Select Add/Edit Contacts Select Group Dial Setup Creating Group Dial List EntriesRelated tasks Printing Your Group Dial List184 185 186 Related topics Select Speed Dial/Group Dial ListSending Faxes Sending Faxes from the Product Control PanelFax Sending Options Related references Selecting Fax Numbers from Speed or Group Dial Lists191 Dialing Fax Numbers from a Connected Telephone Broadcasting a Fax Select Advanced Options Select Broadcast Fax Sending a Fax at a Specified TimeSelect Advanced Options Select Send Fax Later Fax Sending OptionsSetting Options Description Resolution Standard Sending Faxes Using the Fax Utility WindowsSided Faxing Off 197 Sending Faxes Using the Fax Utility Mac OS Parent topic Sending Faxes199 200 Receiving Faxes Fax ReceptionReceiving Faxes Automatically Auto Answer Receiving Faxes Manually203 Using Memory Cards With Your Product Inserting a Memory CardMemory Card Types Left SlotMemory Card File Specifications Removing a Memory CardRight Slot File formatPrinting from a Memory Card Viewing and Printing PhotosViewing and Printing Photos Select Print PhotosPhoto Adjustment Options Memory Card Cropping Photos Displayed on the LCD Screen210 Print Setting Options Memory Card Print settings Available Description Options Paper SizePaper Source Cassette 1CassettePaper Type Settings Memory Card Related referencesPrinting Photo Layouts from a Memory Card Select More FunctionsSelect Photo Layout Sheet Printing Photo Greeting Cards 216 Related tasks Printing a Greeting Card from a TemplateTransferring Photos on a Memory Card Transferring Photos from a Memory Card to Your Computer Selecting Print and Photo Adjustment Settings Printing from a Camera Connected to Your Product221 Select Print Settings Select Photo AdjustmentsPrint Settings Camera Print settings Available options Description Paper Size224 Photo Adjustments Camera Related referencesConnecting and Printing from a Camera 227 USB Device File Specifications Connecting and Using a USB Flash Drive or External DevicePrinting Personalized Projects Printing Coloring Book PagesParent topic Printing Personalized Projects Printing Personalized Note Paper Related topics232 Printing Lined Paper and Graph Paper Related tasksWide Rule Only Thin Rule Only Graph Paper Only CD/DVD Printing Features Loading a CD/DVD236 237 Removing a Printed CD/DVD Copying onto a CD/DVD Placing a CD/DVD on the Scanner GlassSelect CD/DVD Copy 240 Printing Photos from a Memory Card Onto a CD/DVD Select Print on CD/DVDPrinting a Jewel Case Insert from a Memory Card Select More Functions Select Photo Layout Sheet Printing on a CD/DVD with Windows Printing on CDs/DVDs from a ComputerDesigning a CD/DVD Windows Printing Your CD/DVD Design Windows Adjusting CD/DVD Print Position Windows Select Print Position Confirmation Pattern Adjusting CD/DVD Print Quality Windows Printing on a CD/DVD with Mac OS Select Print Density Confirmation PatternDesigning a CD/DVD Mac OS Adjusting CD/DVD Print Position Mac OS Printing Your CD/DVD Design Mac OSSelect Print Position Check Pattern Adjusting CD/DVD Print Quality Mac OS Select Print Density Check Pattern Select Print Density Check Pattern and select Second TimeCheck Cartridge Status Checking Cartridge Status on the LCD ScreenChecking Cartridge Status with Windows Select Ink Levels257 258 Checking Cartridge Status with Mac OS Purchase Epson Ink Cartridges Ink Cartridge Part NumbersRemoving and Installing Ink Cartridges Ink color Part number Standard-capacity High-capacity262 263 264 Conserving Low Black Ink with Windows Related concepts266 Checking the Nozzles Using the Product Control Panel Print Head MaintenancePrint Head Nozzle Check Select Maintenance Select Nozzle Check Print head is clean Print head needs cleaning Checking the Nozzles Using a Computer Utility270 Print Head Cleaning Cleaning the Print Head Using the Product Control Panel Select MaintenanceSelect Head Cleaning Cleaning the Print Head Using a Computer Utility274 275 Aligning the Print Head Using the Product Control Panel Print Head AlignmentAligning the Print Head Using a Computer Utility Select Print Head Alignment278 Cleaning the Paper Path Related topicsCleaning and Transporting Your Product Cleaning Your ProductTransporting Your Product 282 Print Head Cleaning Print Head Alignment Solving Problems Checking for Software UpdatesLCD screen message Condition/solution Product Status MessagesRunning a Product Check Related references287 Resetting Control Panel Defaults Related conceptsSolving Setup Problems Noise After Ink InstallationSoftware Installation Problems Solving Network ProblemsControl Panel Setup Problems Product Cannot Connect to a Wireless Router or Access Point Network Software Cannot Find Product on a Network Product Does Not Appear in Mac OS X Printer WindowCannot Print Over a Network Related tasksCannot Scan Over a Network Printing a Network Status SheetSelect Wi-Fi/Network Status Select Print the status sheet Solving Copying ProblemsProduct Makes Noise, But Nothing Copies Product Makes Noise When It Sits for a While Solving Paper ProblemsPaper Feeding Problems Paper Jam Problems Inside the Product Related references298 Paper Jam Problems in the Paper Cassette Paper Jam Problems in the Auto Duplexer 301 Paper Jams in the Automatic Document Feeder 303 304 Paper Ejection Problems Related referencesSolving Problems Printing from a Computer Nothing PrintsError After Cartridge Replacement Product Icon Does Not Appear in Windows TaskbarPrinting is Slow Related topicsInverted Image Solving Page Layout and Content ProblemsToo Many Copies Print Blank Pages Print Incorrect Margins on PrintoutBorder Appears on Borderless Prints Incorrect Characters PrintIncorrect Image Size or Position Slanted PrintoutSolving Print Quality Problems White or Dark Lines in PrintoutBlurry or Smeared Printout Related referencesFaint Printout or Printout Has Gaps Grainy Printout Incorrect Colors Scanning Software Does Not Operate Correctly Solving Scanning ProblemsCannot Start Epson Scan Solving Scanned Image Quality Problems Image Consists of a Few Dots Only Line of Dots Appears in All Scanned ImagesStraight Lines in an Image Appear Crooked Image is Distorted or BlurryImage Colors are Patchy at the Edges Image is Too DarkBrightness Histogram Adjustment Back of Original Image Appears in Scanned ImageRipple Patterns Appear in an Image Scanned Image Colors Do Not Match Original ColorsScan Area is Not Adjustable in Thumbnail Preview Solving Memory Card ProblemsScanned Image Edges are Cropped Cannot View or Print Photos from a Memory Card Memory Card Does Not Fit Into a SlotCannot Transfer Photos To or From a Memory Card Solving Faxing Problems Cannot Send or Receive FaxesWhen to Uninstall Your Product Software Uninstalling Product Software WindowsWindows 8.x Select Epson Event Manager and click Uninstall Where to Get Help Uninstalling Product Software Mac OSClick Uninstall Internet Support Speak to a Support RepresentativePurchase Supplies and Accessories Technical Specifications Windows System RequirementsScanning Specifications Printing SpecificationsMac System Requirements Automatic Document Feeder ADF Specifications Fax SpecificationsPaper Specifications Printable Area Specifications Single sheets EnvelopesInk Cartridge Specifications CD/DVDs Cm CD/DVDsTemperature Memory Card SpecificationsCartridge life Dimension Specifications Electrical Specifications Environmental SpecificationsExternal USB Device Specifications Interface SpecificationsNetwork Interface Specifications Safety and Approvals Specifications 342 FCC Compliance Statement For United States Users344 For Canadian Users Software NoticeParent topic Notices GNU GPL Apache License Bonjour LicenseNet-SNMP license OpenSSL License/Original SSLeay LicenseCopyright Notice TrademarksSHA1 license LibTIFF Software Acknowledgment Parent topic Copyright NoticeDefault Delay Times for Power Management for Epson Products Copyright Attribution