Eureka AS1000 Make sure vacuum is turned off and power cord is unplugged, Problem Cause Solution

Problem solving

! Make sure vacuum is turned off and power cord is unplugged.

N OT I C E : Ther mal cut- off

This vacuum cleaner has a special thermostat that protects the vacuum in case of motor overheating. If the vacuum suddenly shuts off, proceed as follows:

1)Push the power switch to off and unplug the vacuum.

2)Check the vacuum for a possible source of overheating such as a full dust cup, blocked hose or clogged filter. If these conditions are found, fix them and wait at least 30 minutes before attempting to use the vacuum.

3)After the 30 minute period, plug the vacuum back in and turn on the switch. If the vacuum still does not work, call the Eureka customer service helpline.

Problem	Cause	Solution
Motor will not start.	Power plug	• Push plug securely into outlet, try another outlet or
		check circuit breaker.
	Power switch	• Step on power switch to turn vacuum on.
	Thermal cut-off	• See above.
Vacuum does not clean	Dust cup and filter	• Empty dust cup, clean and/or change filter.
carpet or bare floor.		• Clean or replace filters regularly to maintain suction. Page 2
		• If picking up fine dust, the dust cup may not look full, but a
		fine substance tends to reduce suction when it blocks air
		flow through the filter and screen. Refer to page 2 for filter
		maintenance. Make sure filter, screen and dust cup are
		installed properly.
	Air path selector	• Turn selector knob to ‘floors.’
	Belt	• Replace a worn, cut or out of shape belt. Page 4
	Hose	• Remove clogs from the hose that restrict the airflow. Make
		sure hose is replaced into hose retainer. Page 4
	Bare floor setting	• For bare floor cleaning, turn height adjustment knob to bare
		floor position.
	Carpet height setting	• Turn height adjustment knob to another position.
No suction at the	Dust cup and filter	• Empty dust cup, clean and/or change filter.
end of hose.		• Clean or replace filters regularly to maintain suction. Page 2
		• If picking up fine dust, the dust cup may not look full, but a
		fine substance tends to reduce suction when it blocks air
		flow through the filter and screen. Refer to page 2 for filter
		maintenance. Make sure filter, screen and dust cup are
		installed properly.
	Air path selector	• Turn selector knob to ‘tools.’
	Hose	• Remove clogs from the hose that restrict the airflow. Make
		sure hose is replaced into hose retainer. Page 4
Turbo nozzle will not turn	Rotating brush	• Check turbo nozzle for debris. Page 5
(on some models).		• If no suction at end of hose, turn selector knob to ‘tools.’
Vacuum is hard	Vacuum height setting	• Adjust knob to a higher position.
to push.
	Belt	• Replace a worn, cut or out of shape belt. Page 4
Burning smell; brush roll	Belt	• Check brush roll for debris. Page 4
will not turn.		• Replace broken or out of shape belt. Page 4

6 Eureka Customer Service HELPLINE 1-800-282-2886 www.eureka.com