Solving Problems

Common Problems and Solutions

Table 7-2

Problems Loading and Booting the Operating System

 

 

 

 

Problem

Solution

 

 

 

 

The LCD screen is lit,

Make sure that all SCSI devices are set to the proper

 

and text appears on the

SCSI ID. (See Appendix C for default SCSI ID

 

screen, but more than

settings.)

 

two minutes have passed

 

 

with no sign of system

Check that all SCSI devices are correctly cabled.

 

activity.

Check that the SCSI bus is correctly terminated. (See

 

 

Chapter 4 for information on SCSI cabling and

 

 

termination.)

 

 

 

 

The system stops or

Follow the instructions in “Dealing with a Boot

 

hangs while booting.

Failure” later in this chapter.

 

 

If the LCD displays a DIMM error, follow the

 

 

instructions in “Memory Failures” later in this chapter.

 

 

 

 

If problems persist, contact your system administrator or call your designated

 

service representative.

 

 

 

 

Table 7-3

Problems with the 802.3 Network

 

 

 

 

Problem

Solution

 

 

 

 

Cannot reach other

Check the network connector on the back of the

 

systems on the network.

system unit. Make sure the network cable or

 

Applications that rely on

transceiver is fastened securely to the connector. The

 

the network will not run.

link LED should be lit solid, and the activity LED

 

 

should be solid or flashing.

 

 

 

 

If problems persist, contact your system administrator or call your designated

 

service representative.

 

 

 

 

204

Chapter 7

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HP c3700 manual Problems Loading and Booting the Operating System, Problems with the 802.3 Network

c3700 specifications

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