Extron electronic DVI 104 Tx/Rx manual Trouble Shooting, Display does not show an image

Models: DVI 104 Tx/Rx

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Trouble Shooting

DVI 104 Tx/Rx, cont’d

Trouble Shooting

Display does not show an image

Ensure that all plugs and jacks used by the external power supplies are firmly connected.

If the cable is loose or slips out of the slot easily, move the release catch from its normal position above the locking catch, to the adjusted position under the locking catch (see the figure below). This provides the extra leverage required to keep the locking catch in place and hold the cable securely.

Locking catch

Release catch

Normal Position

Adjusted Position

Ensure that the blue LEDs for both the transmitter and receiver are on.

Ensure that the source device and output device are powered on and have booted correctly.

Ensure that the fiber optic cables are connecting the correct ports. A port on the transmitter must be connected to the same numbered port on the receiver. For example,

port 1 of the transmitter must be connected to port 1 of the receiver.

Ensure that the fiber optic cable jacks are securely seated.

Ensure that the transmitter is firmly plugged into the source device and the receiver is firmly plugged into the output device.

Try resetting the system by unplugging and reconnecting the DVI connectors or the power jacks.

Try rebooting the computer.

8DVI 104 Tx/Rx • User’s Guide

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Extron electronic Trouble Shooting, Display does not show an image, 8DVI 104 Tx/Rx User’s Guide, DVI 104 Tx/Rx, cont’d