Extron Warranty

Extron Electronics warrants this product against defects in materials and workmanship for a period of three years from the date of purchase. In the event of malfunction during the warranty period attributable directly to faulty workmanship and/or materials, Extron Electronics will, at its option, repair or replace said products or components, to whatever extent it shall deem necessary to restore said product to proper operating condition, provided that it is returned within the warranty period, with proof of purchase and description of malfunction to:

USA, Canada, South America,

 

and Central America:

Japan:

Extron Electronics

Extron Electronics, Japan

1001 East Ball Road

Kyodo Building, 16 Ichibancho

Anaheim, CA 92805

Chiyoda-ku, Tokyo 102-0082

U.S.A.

Japan

Europe, Africa, and the Middle East:

China:

Extron Europe

Extron China

Hanzeboulevard 10

686 Ronghua Road

3825 PH Amersfoort

Songjiang District

The Netherlands

Shanghai 201611

 

China

Asia:

Middle East:

Extron Asia

Extron Middle East

135 Joo Seng Road, #04-01

Dubai Airport Free Zone

PM Industrial Bldg.

F12, PO Box 293666

Singapore 368363

United Arab Emirates, Dubai

Singapore

 

This Limited Warranty does not apply if the fault has been caused by misuse, improper handling care, electrical or mechanical abuse, abnormal operating conditions or non-Extron authorized modification to the product.

If it has been determined that the product is defective, please call Extron and ask for an Applications Engineer at (714) 491-1500 (USA), 31.33.453.4040 (Europe), 65.383.4400 (Asia), or 81.3.3511.7655 (Japan) to receive an RA# (Return Authorization number). This will begin the repair process as quickly as possible.

Units must be returned insured, with shipping charges prepaid. If not insured, you assume the risk of loss or damage during shipment. Returned units must include the serial number and a description of the problem, as well as the name of the person to contact in case there are any questions.

Extron Electronics makes no further warranties either expressed or implied with respect to the product and its quality, performance, merchantability, or fitness for any particular use. In no event will Extron Electronics be liable for direct, indirect, or consequential damages resulting from any defect in this product even if Extron Electronics has been advised of such damage.

Please note that laws vary from state to state and country to country, and that some provisions of this warranty may not apply to you.

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Extron electronic EDID 101D, EDID 101V user manual Extron Warranty, USA, Canada, South America Central America Japan