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Appendix B.5. Technical Support
Before contacting Technical support to report an issue, go to StartProgramsFieldServer utilitiesTools and browse to Serial Capture. Take a log (See ENotes 26 and 58 in the folder called Library on the USB Flash Drive). Send this log together with the configuration file to support@fieldserver.com for evaluation.
Note that while all necessary documentation is shipped with the FieldServer on the USB flash drive, these documents are constantly being updated. Newer versions may be available on the web at www.fieldserver.com.
FieldServer Technologies 1991 Tarob Court Milpitas, California 95035 USA Web: www.fieldserver.com Tel: (408) 262 2299 Fax: (408) 262 2269 Toll Free: (888) 509 1970 email: support@fieldserver.com
