Fisher & Paykel CI905DT, CI754DT, CI604DT installation instructions Troubleshooting chart

	Troubleshooting		35
Troubleshooting chart
Problem	Possible causes	What to do
The cooktop cannot be	No power.	Make sure the cooktop is
turned on.		connected to the power supply
		and that it is switched on at the
		wall. Check whether there is
		a power outage in your home
		or area. If you’ve checked
		everything and the problem
		persists, call your Authorised
		Service Centre or Customer
		Care.
The touch controls are	The controls are locked.	Unlock the controls. See section
unresponsive.		‘Using your induction cooktop’
		for instructions.
The touch controls are	There may be a slight film of water	Make sure the touch control
difficult to operate.	over the controls or you may be	area is dry and use the ball of
	using the tip of your finger when	your finger when touching the
	touching the controls.	controls.
The glass is being	Rough-edged cookware.	Use cookware with flat and
scratched.		smooth bases. See ‘Choosing
		the right cookware’.
	Unsuitable, abrasive scourer or	See ‘Care and cleaning’.
	cleaning products being used.
Some or all displays flash	Liquid has spilled onto the touch	Switch the power to the
and there is a	control area.	cooktop off at the wall and
continuous beep.		see ‘Care and cleaning’ for
		instructions.
	There are objects (eg utensils) on	Remove the objects from the
	the touch control area.	touch control area.
	Several touch controls are	Remove the cause of
	registering continuous contact	continuous contact.
	(eg due to someone resting their
	hand or arm on the touch control
	area).