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Customer Care

Before you call for service or assistance…

Check the things you can do yourself.

Refer to your User Guide and check:

1Your appliance is correctly installed.

2You are familiar with its normal operation.

If after checking these points you still need assistance, please refer to your nearest Fisher & Paykel Authorised Repairer, or contact us through our local website listed on the back cover.

In New Zealand if you need assistance...*

Call your Fisher & Paykel retailer who is trained to provide information on your appliance, or if we can be of any further help, please contact our Customer Care Centre,

Toll Free: 0800 FP CARE or 0800 37 2273

Fax: (09) 273 0656

Email: customer.care@fp.co.nz

Postal address: PO Box 58732, Botany, Manukau 2163

If you need service...*

Fisher & Paykel has a network of independent Fisher & Paykel Authorised Repairers whose fully trained technicians can carry out any service necessary on your appliance. Your dealer or our Customer Care Centre can recommend a Fisher & Paykel Authorised Repairer in your area.

In Australia if you need assistance...*

Call the Fisher & Paykel Customer Care Centre and talk to one of our Customer Care Consultants.

Toll Free: 1 300 650 590

Fax: (07) 3826 9298

Email: customer.care@fp.com.au

Postal Address: PO Box 798, Cleveland QLD 4163

In United Kingdom if you need assistance...*

Phone: (0845) 066 2200

Fax: (0845) 331 2360

Email: customer.care@fisherpaykel.co.uk

Postal address: Fisher & Paykel Appliances Ltd, Maidstone Road, Kingston, Milton Keynes, Buckinghamshire, MK10 0BD

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Fisher & Paykel HC60DCXB1 Customer Care, Before you call for service or assistance…, New Zealand if you need assistance