Problems and Solutions Guide
Problem | Possible Cause | Solution |
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Vehicle was running but | Loose wire or loose connectors | Check all wires and connectors. Make sure the battery |
suddenly stopped |
| connector is tightly plugged into the motor harness |
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| connector, and that there are no loose wires around the |
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| motors. |
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| Wrong type or improperly installed fuse | Make sure that the battery has properly installed |
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| Power Wheels® 25 amp fuse installed before charging. |
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| For best performance, do not use substitute parts. |
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| Blown fuse | Make sure that the fuse in the battery is in good |
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| condition. Remove the fuse from the battery and make |
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| sure it is not blown. Replace a blown fuse with a |
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| Power Wheels® 25 amp fuse. For best performance, do not |
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| use substitute parts. |
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| Vehicle is overloaded | Make sure you do not overload the vehicle by allowing |
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| more than 1 rider at one time, by exceeding the 50 lbs. |
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| maximum weight capacity, or by towing objects behind |
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| the vehicle. If the vehicle is overloaded, the fuse in the |
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| battery may blow. Remove the fuse from the battery and |
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| check to see if it has blown. Replace a blown fuse with |
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| a Power Wheels® 25 amp fuse. |
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| Driving conditions are too stressful | Use only on gentle inclines or slopes of 10˚ or less. Extreme |
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| temperatures can also affect run time. If the driving |
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| conditions are too stressful, the fuse in the battery may |
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| blow. Remove the fuse from the battery and check to |
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| see if it has blown. Replace a blown fuse with a |
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| Power Wheels® 25 amp fuse. |
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Short run time (Less than | Undercharged battery | Charge the battery. A new battery should have been |
1 - 3 hours per charge) |
| charged for at least 18 hours before using the vehicle for |
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| the first time. After |
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| at least 14 hours after each use. Never charge the |
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| battery longer than 30 hours. |
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| Check all connectors. Make sure the battery connector is |
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| tightly plugged into the charger connector, and that the |
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| charger is plugged into the wall. |
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| Make sure power flow to the wall outlet is “ON”. |
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| Overcharged battery | Do not charge the battery longer than 30 hours. If you |
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| suspect that your battery is damaged as a result of |
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| overcharging, contact your local Power Wheels® authorized |
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| service center. They can test your battery for you. |
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| Battery is old and will not | Even with proper care, a rechargeable battery does not |
| accept full charge | last forever. Average battery life is 1 to 3 years depending |
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| on use conditions. Replace the battery with a |
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| Power Wheels® Type H 6 volt battery. For best performance, |
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| do not use substitute parts. |
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| Wrong type or improperly installed fuse | Make sure that the battery has a properly installed |
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| Power Wheels® 25 amp fuse before charging. |
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| For best performance, do not use substitute parts. |
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| Driving conditions are too stressful | Use only on gentle inclines or slopes of 10˚ or less. Extreme |
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| temperatures can also affect run time. If the driving condi- |
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| tions are too stressful, the fuse in the battery may blow. |
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| Remove the fuse from the battery and check to see if it has |
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| blown. Replace a blown fuse with a Power Wheels® |
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| 25 amp fuse. |
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