Problems and Solutions Guide
Problem | Possible Cause | Solution |
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Short run time (Less than | Undercharged battery | Charge the battery. A new battery should have been |
1 - 3 hours per charge) |
| charged for at least 18 hours before using the vehicle for |
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| the first time. After |
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| at least 18 hours after each use. Never charge the |
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| battery longer than 30 hours. |
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| Check all wires and connectors. Make sure the battery |
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| connector is tightly plugged into the charger connector, |
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| and that the charger is plugged into the wall. |
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| Make sure power flow to the wall outlet is “ON”. |
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| Overcharged battery | Do not charge the battery longer than 30 hours. If you |
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| suspect that your battery is damaged as a result of |
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| overcharging, contact your local Power Wheels® authorized |
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| service center. They can test your battery for you. |
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| Battery is old and will not | Even with proper care, a rechargeable battery does not |
| accept full charge | last forever. Average battery life is 1 to 3 years depending |
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| on vehicle use and use conditions. For best performance, |
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| do not use substitute parts. |
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| Wrong type or improperly installed fuse | Make sure that the battery has a properly installed |
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| Power Wheels® 25 amp fuse before charging. |
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| For best performance, do not use substitute parts. |
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| Driving conditions are too stressful | Use only on gentle inclines or slopes of 10˚ or less. Extreme |
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| temperatures can also affect run time. Adjust the driving |
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| conditions to prevent additional automatic |
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Vehicle runs sluggishly | Undercharged battery | Charge the battery. A new battery should have been |
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| charged for at least 18 hours before using the vehicle for |
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| the first time. After |
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| least 18 hours after each use. Never charge the battery |
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| longer than 30 hours. |
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| Check all connectors. Make sure the battery connector is |
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| tightly plugged into the charger connector, and that the |
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| charger is plugged into the wall. |
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| Make sure power flow to the wall outlet is “ON”. |
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| Battery needs charging | After approximately 3 hours of constant use, the battery |
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| needs charging. |
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| Wrong type or improperly installed fuse | Make sure that the battery has a properly installed |
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| Power Wheels® 25 amp fuse installed before charging. For |
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| best performance, do not use substitute parts. |
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| Battery is old and will not accept | Even with proper care, rechargeable batteries do not last |
| full charge | forever. Average battery life is 1 to 3 years depending on |
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| the vehicle use and use conditions. Replace the battery with |
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| a Power Wheels® 6 volt (4 Amp/hr.) battery. For best |
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| performance, do not use substitute parts. |
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| Vehicle is overloaded | Make sure you do not overload the vehicle by allowing |
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| more than 1 rider at one time, exceeding the 40 lbs. |
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| maximum weight capacity, or by towing objects behind the |
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| vehicle. Reduce the load on the vehicle. |
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| Driving conditions are too stressful | Use only on gentle inclines or slopes of 10˚ or less. |
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| Extreme temperatures can also affect run time. Adjust the |
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| driving conditions. |
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