PROBLEMS AND SOLUTIONS GUIDE

P

PROBLEM

POSSIBLE CAUSE

SOLUTION

Vehicle was running but

 

Loose wires or loose connectors

Check all wires and connectors. Make sure the

suddenly stopped

 

 

motor harness connector is tightly plugged into the battery,

 

 

 

and that there are no loose wires around the motors.

 

 

Tripped thermal fuse

The built-in thermal fuse may "trip" and shut down operation

 

 

 

of the vehicle if the vehicle is overloaded or the driving

 

 

 

conditions too severe. The fuse will automatically reset

 

 

 

itself after approximately 25 seconds, allowing the vehicle

 

 

 

to resume normal operation. To avoid repeated automatic

 

 

 

shutdowns, do not overload the vehicle by exceeding the

 

 

 

130 lbs maximum weight capacity or by towing anything

 

 

 

behind the vehicle. Do not drive up hills or run into fixed

 

 

 

objects, which can cause the wheels to stop spinning while

 

 

 

power is still being supplied to the motors. If a thermal

 

 

 

fuse continually trips, contact your local Power Wheels®

 

 

 

authorized service center.

Short run time (Less than

Undercharged battery

Charge the battery. A new battery should have been

1 - 3 hours per charge)

 

 

charged for at least 18 hours before using the vehicle for

 

 

 

the first time. After first-time use, recharge the battery for

 

 

 

at least 14 hours after each use. Never charge the

 

 

 

battery longer than 30 hours.

 

 

 

Check all wires and connectors. Make sure the motor

 

 

 

harness connector is tightly plugged into the battery, and

 

 

 

that the charger is plugged into the wall.

 

 

 

Make sure power flow to the wall outlet is “ON”.

 

 

Overcharged battery

Do not charge the battery longer than 30 hours. If you

 

 

 

suspect that your battery is damaged as a result of

 

 

 

overcharging, contact your local Power Wheels® authorized

 

 

 

service center. They can test the battery for you.

 

 

Battery is old and will not

Even with proper care, a rechargeable battery does not

 

 

accept full charge

last forever. Average battery life is 1 to 3 years depending

 

 

 

on vehicle use and use conditions. Replace only with a

 

 

 

Power Wheels® 12 Volt battery. Do not substitute parts.

 

 

Tripped thermal fuse

The built-in thermal fuse may "trip" and shut down operation

 

 

 

of the vehicle if the vehicle is overloaded or the driving

 

 

 

conditions too severe. The fuse will automatically reset

 

 

 

itself after approximately 25 seconds, allowing the vehicle

 

 

 

to resume normal operation. To avoid repeated automatic

 

 

 

shutdowns, do not overload the vehicle by exceeding the

 

 

 

130 lbs maximum weight capacity or by towing anything

 

 

 

behind the vehicle. Do not drive up hills or run into fixed

 

 

 

objects, which can cause the wheels to stop spinning while

 

 

 

power is still being supplied to the motors. If a thermal

 

 

 

fuse continually trips, contact your local Power Wheels®

 

 

 

authorized service center.

Vehicle runs in low speed, but

High speed lock-out not disconnected

The vehicle was pre-set to run only in low speed.

does not run in high speed

 

To allow the vehicle to run in low and high speed, you

 

 

 

must disconnect the High Speed Lock-Out. Follow the

Please Note: The vehicle is

 

instructions on page 21 to remove the High Speed

designed to operate in low

 

Lock-Out screw.

speed only in reverse

.

 

 

When the foot pedal is pressed

Operation of vehicle in low speed

It is possible that only one rear wheel may spin when both

only one rear wheel spins

 

rear wheels are raised off the ground and the vehicle is in

 

 

 

low speed. This does not necessarily indicate a problem.

 

 

 

Check for proper operation of the drive system by raising

 

 

 

the rear wheels off the ground and pressing the foot pedal.

 

 

 

If only one rear wheel spins, carefully press your hand on

 

 

 

the spinning wheel to slow it down. The other rear wheel

 

 

 

should begin to spin. If the other rear wheel does not begin

 

 

 

to spin, there may be a problem with the vehicle. Contact

 

 

 

your local Power Wheels® authorized service center for

 

 

 

diagnosis and repair.

H3427a-0920

25

Page 25
Image 25
Fisher-Price H3427 owner manual That there are no loose wires around the motors