![](/images/new-backgrounds/1290792/29079251x1.webp)
P | PROBLEMS AND SOLUTIONS GUIDE |
PROBLEM | POSSIBLE CAUSE | SOLUTION |
Vehicle runs sluggishly | Undercharged battery | Charge the battery. A new battery should have been |
|
| charged for at least 18 hours before using the vehicle for |
|
| the first time. After |
|
| at least 14 hours after each use. Never charge the battery |
|
| longer than 30 hours. |
|
| Check all connectors. Make sure the charger connector |
|
| is tightly plugged into the battery connector, and that the |
|
| charger is plugged into the wall. |
|
| Make sure power flow to the wall outlet is “ON”. |
| Battery needs charging | Be sure to charge the battery after each use. |
| Battery is old and will not | Even with proper care, a rechargeable battery does not |
| accept full charge | last forever. Average battery life is 1 to 3 years depending |
|
| on vehicle use and use conditions. Replace only with a |
|
| Power Wheels® 12 Volt battery. Do not substitute parts. |
| Vehicle is overloaded | Make sure you do not overload the vehicle by allowing |
|
| more than two rider at one time, exceeding the 130 lbs. |
|
| maximum weight capacity, or by towing objects behind the |
|
| vehicle. If the vehicle is overloaded, the |
|
| the battery may "trip", and automatically shut down operation of |
|
| the for approximately 25 seconds. Adjust the driving conditions |
|
| to prevent repeated automatic shutdowns. |
| Driving conditions are too stressful | Use only on generally level ground. |
Sometimes the vehicle doesn’t | Loose wire or connector | Check all wires around the motors and all connectors to |
run, but other times it does |
| make sure they are tight. |
| Motor or electrical switch damage | Contact your local Power Wheels® authorized service |
|
| center for diagnosis and repair. |
When the foot pedal is pressed, | Loose wire or connector | Check all wires around the motors and all connectors |
the vehicle won’t run without |
| to make sure they are tight. |
a push | “Dead Spot” on motor | Contact your local Power Wheels® authorized service |
| ||
|
| center for diagnosis and repair. |
Battery’s thermal fuse constantly | Damaged battery | Contact your local Power Wheels® authorized service |
"trips", but the vehicle is not |
| center for diagnosis and repair. |
overloaded nor the driving |
|
|
conditions too severe | Child is switching between | Teach your child to stop the vehicle before switching |
| FORWARD and REVERSE | direction. |
| without stopping |
|
Loud clacking or grinding | Broken gears | Contact your local Power Wheels® authorized service |
noise from a |
| center for diagnosis and repair. |
Charger gets warm during use | It is normal for some chargers to get | No action required. |
| warm during use and is not reason |
|
| for concern. Some chargers do not | If your charger does not get warm during |
| get warm during use. | use, it does not mean that it is not working properly. |
Battery makes a sizzling or | It is normal for some batteries to | No action required. |
gurgling noise when charging | make noise and swell slightly while |
|
| charging and is not reason for concern. | If your battery does not make noise or swell slightly |
|
| during charging, it does not mean that it is |
|
| not accepting the charge. |
26 |