Fisher-Price W4473 owner manual Problems and Solutions Guide

PROBLEMS AND SOLUTIONS GUIDE

IMPORTANT! If you experience a problem with your vehicle, first check the Problems and Solutions Guide below. If you still experience a problem, please contact Power Wheels® Consumer Relations, or your local Power Wheels® authorized service center.

PROBLEM	POSSIBLE	SOLUTION
	CAUSE
Vehicle does not run	Undercharged battery	Charge the battery. A new battery should have been charged for at
		least 18 hours before using the vehicle for the first time. After first-
		time use, recharge the battery for at least 14 hours after each use.
		Never charge the battery longer than 30 hours.
		Check all connectors. Make sure the battery connector is tightly
		plugged into the charger connector, and that the charger is
		plugged into the wall.
		Make sure power flow to the wall outlet is “ON”.
	Charger is not working	There is no sure way to tell if your charger is working unless you
		have a volt meter. If you suspect there is a problem with your
		charger, contact your local Power Wheels® authorized service
		center. They can test your charger for you.
	Tripped thermal fuse	The built-in thermal fuse may “trip” and shut down operation of
		the vehicle if the vehicle is overloaded or the driving conditions
		too severe. Once a fuse has “tripped”, remove your foot from the
		pedal and wait 25 seconds before operating the vehicle again. To
		avoid repeated automatic shutdowns, do not overload the vehicle
		by exceeding the 130 lbs (59 kg) maximum weight capacity or by
		towing anything behind the vehicle. Do not drive up hills or run
		into fixed objects, which can cause the wheels to stop spinning
		while power is still being supplied to the motors. If a thermal fuse
		continually trips, contact your local Power Wheels® authorized
		service center.
	Loose wires or	Check all wires and connectors. Make sure the battery connector
	loose connectors	is tightly plugged into the motor harness connector and that there
		are no loose wires around the motors.
	Dead battery	If your battery is old or if you have not followed Battery Care
		instructions, your battery may be dead. If you are unsure whether
		or not the battery are dead, you can have it tested at your local
		Power Wheels® authorized service center.
	Electrical switch damage	The electrical switches can become corroded due to exposure to
		water or moisture, or can jam due to loose dirt, sand or gravel.
		Contact your local Power Wheels® authorized service center for
		diagnosis and repair.
	Motor damage	Contact your local Power Wheels® authorized service center for
		diagnosis and repair.
Vehicle was running but	Loose wires or loose	Check all wires and connectors. Make sure the battery suddenly
suddenly stopped	connectors	stopped connector is tightly plugged into the motor harness
		connector, and that there are no loose wires around the motors.
	Tripped thermal fuse	The built-in thermal fuse may “trip” and shut down operation of
		the vehicle if the vehicle is overloaded or the driving conditions
		too severe. Once a fuse has “tripped”, remove your foot from the
		pedal and wait 25 seconds before opperating the vehicle again. To
		avoid repeated automatic shutdowns, do not overload the vehicle
		by exceeding the 130 lbs (59 kg) maximum weight capacity or by
		towing anything behind the vehicle. Do not drive up hills or run
		into fixed objects, which can cause the wheels to stop spinning
		while power is still being supplied to the motors. If a thermal fuse
		continually trips, contact your local Power Wheels® authorized
		service center.

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