PROBLEMS AND SOLUTIONS GUIDE
PROBLEM |
| POSSIBLE | SOLUTION |
| CAUSE | ||
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Short run time (Less than | Undercharged battery | Charge the battery. A new battery should have been 1 - 3 hours per | |
1 - 3 hours per charge) |
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| charge) charged for at least 18 hours before using the vehicle for |
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| the first time. After |
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| 14 hours after each use. Never charge the battery longer than |
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| 30 hours. |
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| Check all wires and connectors. Make sure the battery connector |
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| is tightly plugged into the charger connector, and that the charger |
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| is plugged into the wall. |
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| Make sure power flow to the wall outlet is “ON”. |
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| Overcharged battery | Do not charge the battery longer than 30 hours. If you suspect |
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| that your battery is damaged as a result of overcharging, contact |
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| Consumer Relations. They can test the battery for you. |
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| Battery is old and will not | Even with proper care, a rechargeable battery does not last forever. |
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| accept full charge | Average battery life is 1 to 3 years depending on vehicle use and use |
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| conditions. Replace only with a Power Wheels® 12 Volt battery with |
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| Tripped thermal fuse | The |
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| the vehicle if the vehicle is overloaded or the driving conditions |
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| too severe. Once a fuse has “tripped”, remove your foot from the |
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| pedal and wait 25 seconds before opperating the vehicle again. To |
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| avoid repeated automatic shutdowns, do not overload the vehicle |
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| by exceeding the 130 lbs (59 kg) maximum weight capacity or by |
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| towing anything behind the vehicle. Do not drive up hills or run |
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| into fixed objects, which can cause the wheels to stop spinning |
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| while power is still being supplied to the motors. If a thermal fuse |
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| continually trips, contact your local Power Wheels® authorized |
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| service center. |
Vehicle runs in low speed |
| High speed | The vehicle was |
but does not run in |
| disconnected | to run in low and high speed, you must disconnect the High Speed |
high speed |
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Please Note: The vehicle is |
| remove the High Speed | |
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designed to operate in low |
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speed only in reverse | . |
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When the foot pedal is |
| Operation of vehicle in | It is possible that only one rear wheel may spin when both rear |
pressed only one rear |
| low speed. | wheels are raised off the ground and the vehicle is in low speed. This |
wheel spins |
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| does not necessarily indicate a problem. Check for proper operation |
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| of the drive system by raising the rear wheels off the ground and |
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| pressing the foot pedal. If only one rear wheel spins, carefully press |
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| your hand on the spinning wheel to slow it down. The other rear |
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| wheel should begin to spin. If the other rear wheel does not begin |
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| to spin, there may be a problem with the vehicle. Contact your local |
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| Power Wheels® authorized service center for diagnosis and repair. |
Vehicle runs sluggishly |
| Undercharged battery | Charge the battery. A new battery should have been charged for at |
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| least 18 hours before using the vehicle for the first time. After first- |
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| time use, recharge the battery for at least 14 hours after each use. |
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| Never charge the battery longer than 30 hours. |
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| Check all connectors. Make sure the battery connector is tightly |
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| plugged into the charger connector, and that the charger is |
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| plugged into the wall. |
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| Make sure power flow to the wall outlet is “ON”. |
Battery needs charging
Be sure to charge the battery after each use.
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