PROBLEMS AND SOLUTIONS GUIDE

PROBLEM

 

POSSIBLE

SOLUTION

 

CAUSE

 

 

 

Short run time (Less than

Undercharged battery

Charge the battery. A new battery should have been 1 - 3 hours per

1 - 3 hours per charge)

 

 

charge) charged for at least 18 hours before using the vehicle for

 

 

 

the first time. After first-time use, recharge the battery for at least

 

 

 

14 hours after each use. Never charge the battery longer than

 

 

 

30 hours.

 

 

 

Check all wires and connectors. Make sure the battery connector

 

 

 

is tightly plugged into the charger connector, and that the charger

 

 

 

is plugged into the wall.

 

 

 

Make sure power flow to the wall outlet is “ON”.

 

 

Overcharged battery

Do not charge the battery longer than 30 hours. If you suspect

 

 

 

that your battery is damaged as a result of overcharging, contact

 

 

 

Consumer Relations. They can test the battery for you.

 

 

Battery is old and will not

Even with proper care, a rechargeable battery does not last forever.

 

 

accept full charge

Average battery life is 1 to 3 years depending on vehicle use and use

 

 

 

conditions. Replace only with a Power Wheels® 12 Volt battery with

 

 

 

built-in thermal fuse. Do not substitute parts.

 

 

Tripped thermal fuse

The built-in thermal fuse may “trip” and shut down operation of

 

 

 

the vehicle if the vehicle is overloaded or the driving conditions

 

 

 

too severe. Once a fuse has “tripped”, remove your foot from the

 

 

 

pedal and wait 25 seconds before opperating the vehicle again. To

 

 

 

avoid repeated automatic shutdowns, do not overload the vehicle

 

 

 

by exceeding the 130 lbs (59 kg) maximum weight capacity or by

 

 

 

towing anything behind the vehicle. Do not drive up hills or run

 

 

 

into fixed objects, which can cause the wheels to stop spinning

 

 

 

while power is still being supplied to the motors. If a thermal fuse

 

 

 

continually trips, contact your local Power Wheels® authorized

 

 

 

service center.

Vehicle runs in low speed

 

High speed lock-out not

The vehicle was pre-set to run only in low speed. To allow the vehicle

but does not run in

 

disconnected

to run in low and high speed, you must disconnect the High Speed

high speed

 

 

Lock-Out. Follow the instructions in the Vehicle Operation section to

Please Note: The vehicle is

 

remove the High Speed Lock-Out screw.

 

 

designed to operate in low

 

 

speed only in reverse

.

 

 

When the foot pedal is

 

Operation of vehicle in

It is possible that only one rear wheel may spin when both rear

pressed only one rear

 

low speed.

wheels are raised off the ground and the vehicle is in low speed. This

wheel spins

 

 

does not necessarily indicate a problem. Check for proper operation

 

 

 

of the drive system by raising the rear wheels off the ground and

 

 

 

pressing the foot pedal. If only one rear wheel spins, carefully press

 

 

 

your hand on the spinning wheel to slow it down. The other rear

 

 

 

wheel should begin to spin. If the other rear wheel does not begin

 

 

 

to spin, there may be a problem with the vehicle. Contact your local

 

 

 

Power Wheels® authorized service center for diagnosis and repair.

Vehicle runs sluggishly

 

Undercharged battery

Charge the battery. A new battery should have been charged for at

 

 

 

least 18 hours before using the vehicle for the first time. After first-

 

 

 

time use, recharge the battery for at least 14 hours after each use.

 

 

 

Never charge the battery longer than 30 hours.

 

 

 

Check all connectors. Make sure the battery connector is tightly

 

 

 

plugged into the charger connector, and that the charger is

 

 

 

plugged into the wall.

 

 

 

Make sure power flow to the wall outlet is “ON”.

Battery needs charging

Be sure to charge the battery after each use.

W4473pr-0920

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Fisher-Price W4473 owner manual Built-in thermal fuse. Do not substitute parts