Fisher-Price W4473 Vehicle runs sluggishly Battery is old and will not, Vehicle is overloaded

PROBLEMS AND SOLUTIONS GUIDE

PROBLEM	POSSIBLE	SOLUTION
	CAUSE
Vehicle runs sluggishly	Battery is old and will not	Even with proper care, a rechargeable battery does not last forever.
(continued)	accept full charge	Average battery life is 1 to 3 years depending on vehicle use and use
		conditions. Replace only with a Power Wheels® 12 Volt battery with
		built-in thermal fuse. Do not substitute parts.
	Vehicle is overloaded	Make sure you do not overload the vehicle by allowing more than
		one rider at one time, exceeding the 130 lbs (59 kg). maximum
		weight capacity, or by towing objects behind the vehicle. If the
		vehicle is overloaded, the built-in thermal fuse in the battery may
		“trip”, and automatically shut down. Adjust the driving conditions
		to prevent repeated automatic shutdowns.
	Driving conditions are	Use only on generally level ground.
	too stressful
Sometimes the vehicle	Loose wire or connector	Check all wires around the motors and all connectors to run,
doesn’t run, but other		but other times it does make sure they are tight.
times it does
	Motor or electrical	Contact your local Power Wheels® authorized service center for
	switch damage	diagnosis and repair.
When the foot pedal is	Loose wire or connector	Check all wires around the motors and all connectors the vehicle
pressed, the vehicle won’t		won’t run without to make sure they are tight.
run without a push
	“Dead Spot” on motor	Contact your local Power Wheels® authorized service center for
		diagnosis and repair.
Battery’s thermal fuse	Damaged battery	Contact your local Power Wheels® authorized service center for
constantly “trips”, but the		diagnosis and repair.
vehicle is not overloaded
nor the driving conditions	Child is switching	Teach your child to stop the vehicle before switching direction.
too severe	between FORWARD
	and REVERSE without
	stopping
Loud clacking or grinding	Broken gears	Contact your local Power Wheels® authorized service center for
noise from a motor-		diagnosis and repair.
gearbox
Charger gets warm	It is normal for some	No action required. If your charger does not get warm during use,
during use	chargers to get warm	it does not mean that it is not working properly.
	during use and is not
	reason for concern.
	Some chargers do not
	get warm during use.
Battery makes a sizzling	It is normal for some	No action required.
or gurgling noise when	batteries to make noise
charging	and swell slightly while	If your battery does not make noise or swell slightly during
	charging and is not	charging, it does not mean that it is not accepting the charge.
	reason for concern.
Pretend radio does not	Batteries are weak or dead	Replace all three batteries with three, new “AA” (LR6)
function at all		alkaline batteries.
Pretend radio functions	Electronic lock-up	Press the main reset button on the front of the unit with the point
erratically		of the pen (or similar object).

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