Transferring Files to Your Device

Troubleshooting Special Characters

When using imported dictionaries that contain accents, umlauts or other diacritics, you might find that they are missing when you open the imported dictionary on your device. This might be because your Windows language setting is correct. To check or correct your Windows language setting, follow these steps:

1.Close all open Microsoft Office applications, if necessary.

2.Click “Start” “Control Panel”.

3.Double-click “Regional and Language Options”.

4.Click on the “Advanced” tab of the dialog box.

5.Check the setting in the top portion of the dialog box: “Language for non-Unicode programs”.

This option must be set to one of the supported languages: English, French, Italian, German or Spanish. It is preferred to use the setting for the home country of the language if there is a choice.

6.Click “OK”.

Downloading Extra Content

Downloading Extra Content

Your device is not limited to the content it came with. You can purchase additional dictionaries, games, and other content for your device from Franklin’s Web site.

1.Make sure your device is connected to your PC.

For more information, see “Connecting Your Device To a PC” on page 54.

2.Connect your PC to the Internet, open a browser, and visit www.franklin.com/estore/ languagelearning.

3.Follow the links and instructions on the screen to purchase and download new content to your device.

Note: The first time you visit www. franklin.com, please be sure to register your device with Franklin.

Important: When you download a game, please make sure your device is connected to your PC.

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