COOLING ONLY ROOM AIR CONDITIONERS: TROUBLESHOOTING TIPS
Problem | Possible Cause | Action |
| Sublimation: | Ensure that foam gaskets are installed in |
| When unconditioned saturated, | between window panes & in between the |
| outside air mixes with conditioned | unit & the sleeve. Also, ensure that fresh |
| air, condensation forms on the | air/exhaust vents (on applicable models) are in |
Water “spitting” | cooler surfaces | the closed position & are in tact |
into room | Downward pitch of installation is | Follow installation instructions to ensure that |
| downward pitch of installed unit is no less than | |
| too steep towards back of unit | |
| 1/4” & no more than 3/8” | |
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| |
| Restricted coil or dirty filter | Clean & advise customer of periodic cleaning |
| & maintenance needs of entire unit | |
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Problem | Possible Cause | Action | |
| Insufficient air circulation thru area | Adjust louvers for best possible air circulation | |
| to be air conditioned | ||
Excessive |
| ||
Oversized unit | Operate in “MoneySaver” position | ||
moisture | |||
Inadequate vapor barrier in building | Advise customer | ||
| |||
| structure, particularly floors | ||
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Problem | Possible Cause | Action | |
| Defective thermistor | Replace thermistor or electronic control board | |
| Replace | ||
Plenum gasket not sealing, | Check gasket. Reposition or replace as | ||
thermistor | allowing discharge air to short | ||
needed | |||
short cycles | cycle | ||
| |||
| Restricted coil or dirty filter | Clean & advise customer of periodic cleaning | |
| & maintenance needs of entire unit | ||
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Problem | Possible Cause | Action | |
| Heat anticipator (resistor) wire |
| |
| disconnected at | Refer to appropriate wiring diagram | |
| switch |
| |
|
| Disconnect plus from outlet. Remove resistor | |
Prolonged off | Heat anticipator (resistor) shorted or | from bracket. Insert plug & depress “COOL” | |
cycles (automatic | & “FAN AUTOMATIC” buttons. Place | ||
open | |||
operation) |
| warmest setting. Feel resistor for temperature. | |
|
| If no heat, replace resistor | |
| Partial loss of charge in | Replace | |
| causing a wide differential | ||
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| ||
| Defective thermistor | Replace thermistor or electronic control board | |
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Problem | Possible Cause | Action | |
| Evaporator drain pan cracked or | Repair, clean or replace as required | |
| obstructed | ||
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| ||
| Water in compressor area | Detach shroud from pan & coil. Clean & | |
Outside water | remove old sealer. Reseal, reinstall & check | ||
| |||
leaks | Obstructed condenser coil | Use pressure wash or biodegradable cleaning | |
| agent to clean | ||
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| ||
| Fan blade/slinger ring improperly | Adjust fan blade to 1/2” of condenser coil fin | |
| positioned | pack |
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