Before You Call
Solutions to Common Problems
Before you call for service, review this list. It may save you time and expense. The list includes common occurrences that are not the result of defective workmanship or materials in this appliance.
OCCURRENCE | POSSIBLE CAUSE/SOLUTION |
|
|
Range is not level. | Poor installation. Place oven rack in center of oven. Place a level on the oven rack. Adjust |
| leveling legs at base of range until the oven rack is level. |
|
|
| Be sure floor is level and is strong and stable enough to adequately support range. |
|
|
| If floor is sagging or sloping, contact a carpenter to correct the situation. |
|
|
| Kitchen cabinet alignment may make range appear unlevel. Be sure cabinets are square |
| and have sufficient room for range clearance. |
Cannot move appliance easily. Appliance must be accessible for service.
Cabinets not square or are built in too tightly. Contact builder or installer to make appliance accessible.
Carpet interferes with range. Provide sufficient space so range can be lifted over carpet.
Surface element too hot or not hot enough. Incorrect control setting. Be sure the correct control is on for the element to be used.
Surface element does not heat.
Lightweight or warped pans used. Use only flat, evenly balanced, medium or heavyweight cookware. Flat pans heat better than warped pans. Cookware materials and weight of the material affect heating. Heavy and
No power to the appliance. Check steps under "Entire Appliance Does Not Operate" in this Before You Call checklist.
Incorrect control setting. Make sure the correct control is on for the surface unit to be used.
Entire appliance does not operate.
Make sure cord/plug is plugged tightly into outlet.
Service wiring is not complete. Contact your dealer, installing agent or authorized servicer.
Power outage. Check house lights to be sure. Call your local electric company for service.
Oven light (some models) does not work. Replace or tighten bulb. See Changing Oven Light (some models) in this Use & Care Manual for instructions.
Oven control beeps continuously with no indicator lights flashing. (If model is equipped with a display F1 or F3 will show.)
This oven is equipped with a state of the art electronic oven control. Among its many features is a full time oven circuit diagnostics system. The control constantly monitors its internal circuitry as well as several crucial oven circuits to insure they are all operating correctly. If at any time one of these systems fails, the control will immediately stop operation, and beep continuously (flashing an error code of F1 or F3 in the display window, if equipped). Electronic control has detected a fault condition. Push CLEAR/ OFF to clear the display and stop the beeping. Reprogram oven. If fault recurs, record fault number, push CLEAR/OFF and contact an authorized servicer.
16
