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Oven smokes excessively during broiling. • Incorrect setting. Follow broiling instructions in Setting Oven Controls.
• Make sure oven door is opened to broil stop position.
• Meat too close to the broil element. Reposition the broil rack to provide
proper clearance between the meat & the element. Preheat the broil
element for searing.
• Meat not properly prepared. Remove excess fat from meat. Cut remaining
fatty edges to prevent curling, but do not cut into lean.
• Broiler pan (on some models) insert wrong side up and grease not draining.
Always place insert on the broiler pan with ribs up & slots down to allow
grease to drip into pan.
• Grease has built up on oven surfaces. Regular cleaning is necessary when
broiling frequently. Old grease or food spatters cause excessive smoking.
Flames inside oven or smoking from oven
vent. • Excessive spillovers in oven. For example this will happen for pie spillovers or
large amounts of grease left on the oven bottom. Wipe up excessive spillovers
before starting oven. If flames or excessive smoke are present see “Broiling”
in the Setting Oven Controls section.
Oven control beeps & displays any F or E
error code message. • Electronic control has detected a fault or error condition. Press CANCEL to
clear the display and stop beeping. Try the selected feature again. If the E or
F error code repeats, remove power from appliance, wait 5 minutes and then
return power to appliance. Try the selected feature again. If the fault
continues, record the fault or error code and call for service.
Problem Solution
Soil not completely removed after
running self-cleaning cycle.
Self-cleaning cycle does not work.
• Self-cleaning cycle was interrupted. Follow steps under "Stopping or
interrupting a self-cleaning cycle" under Self-cleaning.
• Excessive spillovers on oven bottom. Remove before starting self-clean.
• Failure to clean bottom, front top of oven, frame of oven or door area outside
oven seal. These areas are not in the self-cleaning area, but get hot enough
to burn on residue. Clean these areas before the self-cleaning cycle is started.
Burned-on residue can be cleaned with a stiff nylon brush and water or a
nylon scrubber. Be careful not to damage the oven gasket.
• Oven control not set properly. Follow instructions under Self-cleaning.
Oven light does not work.• Be sure the light is secure in the socket. Also see “Changing & replacing the oven
light” in the Care & Cleaning section.
Convection fan does not rotate. • Oven door is open. Convection fan will turn off if oven door is opened when
Convection is active. Close oven door.
Solutions to common problems • BEFORE YOU CALL