BEFORE YOU CALL
Sound And Noise
Louder sound levels * Modern freezers have increased
whenever freezer is storage capacity and more stable
on.temperatures. They require heavy duty compressors.
*This is normal. When the surrounding noise level is low, you might hear the compressor running while it cools the interior.
Louder sound levels | * Freezer operates at higher |
when compressor | pressures during the start of the |
comes on. | ON cycle. |
*This is normal. Sound will level off or disappear as freezer continues to run.
Popping or cracking * Metal parts undergo expansion and * This is normal. Sound will level off or disappear as freezer
sound whencontraction, as in hot water pipes. continues to run. compressor comes on. * Refrigerant (used to cool freezer is * This is normal. Bubbling or gurgling circulating throughout the system.
sound.
Vibrating or rattling | * Freezer is not level. It rocks on the * Level the freezer. Refer to “LEVELING” section. |
noise. | floor when it is moved slightly. |
* Floor is uneven or weak.
*Ensure floor can adequately support freezer. Level the freezer by putting wood or metal shims under part of the freezer.
* Freezer is touching the wall.
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Water / Moisture / Frost Inside Freezer
Moisture forms on | * | Weather is hot and humid, which | * | This is normal. |
inside freezer walls. |
| increases internal rate of frost |
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| buildup. |
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| * | Door is slightly open. | * | See “DOOR PROBLEMS”. |
| * | Door is kept open too long. | * | Open the door less often. |
Odor In Freezer
Odors in freezer. * Interior needs to be cleaned.
*Foods with strong odors are in the freezer.
*Clean interior with sponge, warm water, and baking soda. Replace air filter.
*Cover the food tightly.
Door Problems
Door will not close. | * | Freezer is not level. It rocks on the | * | This condition can force the cabinet out of square and misalign |
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| floor when it is moved slightly. |
| the door. Refer to “LEVELING” section. |
| * | Floor is uneven or weak. | * | Ensure floor can adequately support freezer. Level the freezer by |
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| putting wood or metal shims under part of the freezer. |
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Lighting Problems |
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Light bulb is not on. * The light bulb is burned out.
*No electric current is reaching the freezer.
*Control is in Sabbath mode (Sb is displayed on control)
*Follow directions under “INTERIOR LIGHTING” section.
*See “Freezer DOES NOT RUN”.
*Depress TEMP MODE key and CONTROL LOCK key for 3 seconds.
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