Frigidaire FPUH19D7LF, 297298800 Before You Call, Troubleshooting Guide, Freezer Operation

* Check/replace fuse with a 15 amp time delay fuse. Reset circuit breaker.

* Check house lights. Call local Electric Company.

BEFORE YOU CALL

TROUBLESHOOTING GUIDE

Before calling for service, review this list. It may save you time and expense. This list includes common occurrences that are not the result of defective workmanship or materials in this freezer.

Problem

Freezer Operation

Cause

Correction

Freezer does not run. * Freezer is plugged into a circuit	* Use another circuit. If you are unsure about the outlet, have it
that has a ground fault interrupt.	checked by a certified technician.

*Temperature control set to “OFF”. * See “SETTING THE TEMPERATURE CONTROL” section.

*Freezer may not be plugged in, or * Ensure plug is tightly pushed into outlet.

plug may be loose.

* House fuse blown or tripped circuit breaker.

* Power outage.

Freezer runs too	* Room or outside weather is hot.	* It’s normal for the Freezer to work harder under these
much or too long.
			conditions.
	* Freezer has recently been	*	It takes 24 hours for the Freezer to cool down completely.
	disconnected for a period of time.
	* Large amount of warm or hot	* Warm food will cause Freezer to run more until the desired
	food have been stored recently.		temperature is reached.
	* Door is opened too frequently or	* Warm air entering the Freezer causes it to run more. Open
	kept open too long.		the door less often.
	* Door may be slightly open.	*	See “DOOR PROBLEMS”.

*Temperature control is set too low. * Set control to a warmer setting. Allow several hours for the temperature to stabilize.

	*	Freezer gaskets are dirty, worn,	*	Clean Freezer gaskets (See Care and Cleaning Chart)
		cracked or poorly fitted.		Worn, cracked or poorly fitting gaskets should be replaced.
Interior freezer	*	Temperature control is set too low. *		Set control to a warmer setting. Allow several hours for the
temperature is too				temperature to stabilize.

cold.

Interior freezer temperature is too warm.

*	Temperature control is set too	*	Set control to a colder setting. Allow several hours for the
	warm.		temperature to stabilize.
*	Door is opened too frequently or	*	Warm air entering the freezer causes it to run more. Open the
	kept open too long.		door less often.
*	Door may be slightly open.	*	See “DOOR PROBLEMS”.
*	Large amount of warm or hot food *		Wait until the freezer has had a chance to reach its selected
	have been stored recently.		temperature.
*	Freezer has recently been	*	Freezer requires 24 hours to cool down completely.
	disconnected for a period of time.

“LO” is displayed on	*	Control has been locked.	*	Press the CONTROL LOCK key for three seconds to unlock.
control.
“E7”, “E8”, “E9” is	*	The control has registered an error *		For toll-free telephone support in the U.S. and Canada:
displayed on control.		code.		1-800-374-4432
“Sb” is displayed on	*	The control is in Sabbath Mode.	*	Pressing the CONTROL LOCK and TEMP MODE keys to exit
control.				Sabbath Mode.

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