1.4 Technician Troubleshooting
PROBLEM | PROBABLE CAUSES | CORRECTIVE ACTION | |
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| A. Check for line voltage on the primary | |
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| (line) side of transformer and 12VAC on | |
| A. Failed transformer. | secondary (load) side of transformer. If | |
| line voltage is present but secondary | ||
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| voltage is not 12VAC, the transformer has | |
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| failed. | |
Display remains blank |
| B. Check continuity between right terminal | |
| of secondary (load) side of transformer | ||
when unit turned on. | B. Failed computer. | ||
and Pin 9 of the | |||
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| cover interlock switch is closed. If | |
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| resistance is zero, replace the computer. | |
| C. Failed cover interlock switch or failed | C. Check continuity between switch | |
| terminals when the switch is closed. | ||
| high limit. | If resistance is infinite, replace switch. If | |
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| resistance is zero, replace high limit. | |
| A. Failed motor. | A. If platen is heating, replace motor. | |
Computer display is on, but | B. Broken/loose wire between computer and | B. Check for 12VDC on Pins 6 & 7 of | |
motor is not running | computer. If present and wiring is intact, | ||
| latch relay or failed latch relay. | replace latch relay. If not present, replace | |
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| computer. | |
Motor is running at wrong |
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speed (i.e. average time for | A. Toaster improperly configured for power | A. Check data plate for voltage rating, and | |
three individual buns to | |||
pass through toaster is | supply. | verify that power supply and toaster | |
match. | |||
NOT between 15 and 18 |
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seconds). |
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| A. Improper | A. Verify that the power supply is 20 amp | |
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| (depending upon model). | |
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| B. Use a | |
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| determine actual platen temperature. If | |
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| measured temperature is within 10 degrees | |
| B. Failed temperature probe. | of the temperature displayed on the | |
| computer and the probe resistance at pins | ||
Platen heats, but unit does |
| 3 and 5 of the | |
| correspond to the appropriate value in the | ||
not reach setpoint. |
| probe resistance chart on Pages 24 and 25, | |
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| replace the probe. | |
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| C. Use a | |
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| determine actual platen temperature. If | |
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| measured temperature is within 10 degrees | |
| C. Failed computer. | of the temperature displayed on the | |
| computer and probe resistance at pins 3 | ||
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| and 5 of the | |
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| to the value in the probe resistance chart | |
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| on Pages 24 and 25, replace the computer. | |
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