Troubleshooting
| Problem | Possible cause | Solution | Page | |
| Face detection | Intelligent Face Detection is not available in | Choose a different shooting mode. | 31 |
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| not available. | the current shooting mode. |
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| The subject’s face is obscured by sunglass- | Remove the obstructions. |
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| es, a hat, long hair, or other objects. |
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Intelligent | No face is de- | The subject’s face occupies only a small | Change the composition so that the subject’s | 22 |
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Face | tected. | area of the frame. | face occupies a larger area of the frame. |
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Detection | The subject’s head is tilted or horizontal. | Ask the subject to hold their head straight. |
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| The camera is tilted. | Hold the camera straight. | 17 |
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| The subject’s face is poorly lit. | Shoot in bright light. | — |
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| Wrong subject | The selected subject is closer to the center | Recompose the picture or turn face detection | 22, 29 |
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| selected. | of the frame than the main subject. | off and frame the picture using focus lock. |
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| The fl ash is not available in the current | Choose a different shooting mode. | 31 |
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| shooting mode. |
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| The fl ash does | The battery is exhausted. | Charge the battery or insert a | 7, 8 |
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| spare battery. |
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| not fi re. |
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| The camera is in continuous mode. | Select OFF for RCONTINUOUS. | 62 |
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| The camera is in silent mode. | Turn silent mode off. | 20 |
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Flash |
| The fl ash is off (P). | Choose a different fl ash mode. | 24 |
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| Some fl ash | The desired fl ash mode is not available in | Choose a different shooting mode. | 31 |
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| modes are not | the current shooting mode. |
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| available. | The camera is in silent mode. | Turn silent mode off. | 20 |
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| The fl ash does | The subject is not in range of the fl ash. | Position the subject in range of the fl ash. | 95 |
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| not fully light the |
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| The fl ash window is obstructed. | Hold the camera correctly. | 17 |
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| subject. |
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Troubleshooting
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