Troubleshooting

 

Problem

Possible cause

Solution

Page

 

Face detection

Intelligent Face Detection is not available in

Choose a different shooting mode.

31

 

 

not available.

the current shooting mode.

 

 

 

 

 

The subject’s face is obscured by sunglass-

Remove the obstructions.

 

 

 

 

es, a hat, long hair, or other objects.

 

 

 

Intelligent

No face is de-

The subject’s face occupies only a small

Change the composition so that the subject’s

22

 

Face

tected.

area of the frame.

face occupies a larger area of the frame.

 

 

Detection

The subject’s head is tilted or horizontal.

Ask the subject to hold their head straight.

 

 

 

 

 

 

 

The camera is tilted.

Hold the camera straight.

17

 

 

 

The subject’s face is poorly lit.

Shoot in bright light.

 

 

Wrong subject

The selected subject is closer to the center

Recompose the picture or turn face detection

22, 29

 

 

selected.

of the frame than the main subject.

off and frame the picture using focus lock.

 

 

 

 

The fl ash is not available in the current

Choose a different shooting mode.

31

 

 

 

shooting mode.

 

 

 

 

The fl ash does

The battery is exhausted.

Charge the battery or insert a fully-charged

7, 8

 

 

spare battery.

 

 

not fi re.

 

 

 

 

The camera is in continuous mode.

Select OFF for RCONTINUOUS.

62

 

 

 

 

 

 

The camera is in silent mode.

Turn silent mode off.

20

 

Flash

 

The fl ash is off (P).

Choose a different fl ash mode.

24

 

 

Some fl ash

The desired fl ash mode is not available in

Choose a different shooting mode.

31

 

 

modes are not

the current shooting mode.

 

 

 

 

available.

The camera is in silent mode.

Turn silent mode off.

20

 

 

The fl ash does

The subject is not in range of the fl ash.

Position the subject in range of the fl ash.

95

 

 

not fully light the

 

 

 

 

 

The fl ash window is obstructed.

Hold the camera correctly.

17

 

 

subject.

 

 

 

 

 

 

 

Troubleshooting

83