Question: Paper becomes skewed in the Scanner.
Answer: a) Check the feeding roller condition; do the cleaning if necessary. (See Section 3.1)
b) Use the paper guide when feeding the paper.
Question: When I power on the Scanner, it makes noises and | will not |
stand ready. |
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Answer: There are two possibilities: |
|
a)You forgot to remove the shipping retainer from the Scanner. Please remove the shipping retainer first.
b) You did not place the Scanner on a flat desktop | surface. |
This may cause the Scanner to function improperly. |
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Question: When I power on the Scanner, the lamp does not light.
Answer: The possibilities are as follows:
a)The lamp is out of order. In that case, contact your authorized local dealer to change the lamp. The life time of the lamp is about 5000 hours.
b)The fuse on main board of the Scanner is burned. Check the main board of the Scanner. If the fuse is burned, put in a new fuse that is 250V/2A.
c)If the fuse burns again after the changing, it means the invertor of the lamp is burned. Contact your authorized local dealer to replace the invertor.
Question: Getting image from the Scanner is not a problem, but when
scanning, the Scanner or system will often crash. Answer: Please check
a)If the cable is firmly seated;
b)Only two SCSI terminators can be connected to your SCSI daisy chain. One is at the end of the SCSI device, another is already in your host adapter.
Question: While scanning, the Scanner often makes | noises, or it scans |
back and forth. |
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Answer: Please choose lower speed from the TWAIN user interface for low speed PC.
