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Fujitsu E8310 manual Troubleshooting

Models: E8310

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Troubleshooting

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Contents

Fujitsu LifeBook E8310 Notebook User’s GuidePage DECLARATION OF CONFORMITY Copyright and Trademark InformationFor Authorized Repair Technicians Only IMPORTANT SAFETY INSTRUCTIONSAC adapter output polarity SAVE THESE INSTRUCTIONSVolume Control Table of ContentsLocating the Controls/Connectors Status Indicator PanelPower Management TROUBLESHOOTINGCARE AND MAINTENANCE SYSTEM SPECIFICATIONSConfiguration of the WLAN Device APPENDIX A INTEGRATED WIRELESS LAN USER’S GUIDEAPPENDIX B USING THE FINGERPRINT SENSOR Before Using the Wireless LANL i f e B o o k E 8 0 0 0 N o t e b o o k Preface L i f e B o o k E 8 0 0 0 N o t e b o o k ABOUT THIS GUIDE LIMITED WARRANTYService and Support PrefaceL i f e B o o k E 8 0 0 0 N o t e b o o k Your LifeBook Notebook Getting to KnowL i f e B o o k E 8 0 0 0 N o t e b o o k UNPACKING OverviewSee Power/Suspend/Resume Button on page 29 for more information Locating the Controls and ConnectorsStatus Indicator Panel Power/Suspend/Resume ButtonInfrared IrDA Sensor Wireless LAN/Bluetooth On/Off SwitchMicrophone Jack Headphone JackS-Video Out Port DC Power JackLEFT-SIDE PANEL COMPONENTS Serial PortFlexible Bay Release Latch RIGHT-SIDE PANEL COMPONENTSModem RJ-11 Telephone Jack Anti-theft Lock SlotGigabit LAN RJ-45 Jack BACK PANEL COMPONENTSParallel Port Memory Upgrade Compartment Lithium ion Battery BayBattery Bay Lock/Release Button Port Replicator ConnectorBATTERY LEVEL INDICATORS Status Indicator PanelPOWER INDICATOR AC ADAPTER INDICATOROPTICAL DRIVE ACCESS INDICATOR BATTERY CHARGING INDICATORSHARD DRIVE ACCESS INDICATOR WLAN ACCESS POWER INDICATORWINDOWS KEYS USING THE KEYBOARDKeyboard NUMERIC KEYPADFUNCTION KEYS DOUBLE-CLICKING Touchpad Pointing DeviceCLICKING SCROLLING OPTIONAL QUICK POINT FEATURETOUCHPAD CONTROL ADJUSTMENT DRAGGINGCONTROLLING THE VOLUME Volume ControlHot-swapping REMOVING AND INSTALLING MODULAR DEVICESFlexible Bay Devices Cold-swappingSetting Supervisor Password SETTING UP YOUR LIFEBOOK SECURITY PANELPASSWORDS Setting PasswordsIncorrect Password Entry PRECAUTIONSUNINSTALLING THE SECURITY PANEL APPLICATION Setting User PasswordUser Removing Security Panel Application with Passwords Still ActiveReinstalling the Security/Application Panel Configuring your LifeBook Application Panel4. Click on Stop Application Panel Deactivating and Activating the LifeBook Application Panel3. Click on LifeBook Application Panel L i f e B o o k E 8 0 0 0 N o t e b o o k Getting Started L i f e B o o k E 8 0 0 0 N o t e b o o k Connecting the Optional Auto/Airline Adapter Power SourcesCONNECTING THE POWER ADAPTERS Connecting the AC AdapterOPENING THE DISPLAY PANEL ADJUSTING DISPLAY PANEL BRIGHTNESSUsing the Keyboard Display PanelBIOS SETUP UTILITY POWER ONBOOT SEQUENCE HARD DISK DRIVE PASSWORDSSTARTING WINDOWS VISTA THE FIRST TIME BOOTING THE SYSTEMUsing the TrustedCore Menu BIOS GuideSTARTING WINDOWS XP THE FIRST TIME INSTALLING CLICK MEFUJITSU DRIVER UPDATE UTILITY recommend that you install the ClickMe! utility the firstHIBERNATION SAVE-TO-DISK FEATURE Power ManagementPOWER/SUSPEND/RESUME BUTTON STANDBY MODE2. From the Control Panel select Power Options WINDOWS POWER MANAGEMENTPOWERING OFF Enable or Disable the Hibernation FeatureL i f e B o o k E 8 0 0 0 N o t e b o o k User-Installable Features L i f e B o o k E 8 0 0 0 N o t e b o o k RECHARGING THE BATTERIES Lithium ion BatterySee Battery Charging Indicators on page 13 for more information Low Battery StateHot-swapping Batteries REPLACING THE BATTERYShorted Batteries Cold-swapping BatteriesLOADING MEDIA ON YOUR DRIVE Optical DriveMEDIA PLAYER SOFTWARE Starting a DVD Movie DVD Models only USING THE MEDIA PLAYER SOFTWAREREMOVING MEDIA EMERGENCY OPTICAL DRIVE TRAY RELEASEREMOVING A MEMORY STICK/SD CARD INSTALLING MEMORY STICK/SD CARDSMemory Stick/ Secure Digital Cards REMOVING PC CARDS PC Cards/ExpressCardsINSERTING PC CARDS Figure 4-7. Inserting/Removing ExpressCards INSERTING EXPRESSCARDSREMOVING EXPRESSCARDS SMART CARD READERREMOVING A MEMORY UPGRADE MODULE Memory Upgrade ModuleINSTALLING MEMORY UPGRADE MODULES Figure 4-11. Removing a Memory Upgrade Module CHECKING THE MEMORY CAPACITYINTERNAL LAN RJ-45 JACK 2. Select Open Volume 3. Select Option/PropertiesDevice Ports MODEM RJ-11 TELEPHONE JACKINFRARED PORT PORT REPLICATOR CONNECTORSERIAL PORT UNIVERSAL SERIAL BUS PORTSEXTERNAL VIDEO PORT MICROPHONE JACKTroubleshooting L i f e B o o k E 8 0 0 0 N o t e b o o k Using the Troubleshooting Table TroubleshootingIDENTIFYING THE PROBLEM SPECIFIC PROBLEMSBIOS Setup Utility on page 29 for more information TROUBLESHOOTING TABLEProblem Audio ProblemsPush the Power/Suspend/Resume button Port Replicator ProblemsHard Drive Problems Keyboard or Mouse ProblemsModem Problems Re-install your device. See Device Ports on pageMemory Problems module. See Memory Upgrade Module on pagePower Sources on page 27 for more information Power FailuresIndicator Panel on page 12 for more information Panel on page 12 for more information that are shorted. See Status Indicator Panel onShutdown and Startup Problems page 27 for more informationon page 29 for more information indicators. See Power On Self Test Messages onVideo Problems Utility on page 29 for more informationpage 48 for more information Reinstall your device. See External Video Port onSpecifications section. See Specifications on page Miscellaneous ProblemsIncorrect Drive A type - run SETUP POWER ON SELF TEST MESSAGESDiskette drive A error or Diskette drive B error Fixed Disk x Failure or Fixed Disk Controller Failure where x =System BIOS shadowed Press F1 to resume, F2 to SETUPReal time clock error System battery is dead - Replace and run SETUPChanging priority from BIOS Setup utility RESTORING YOUR PRE-INSTALLED SOFTWARERe-Installing Individual Drivers and Applications BOOT Priority ChangeCheck for updates now AUTOMATICALLY DOWNLOADING DRIVER UPDATESChanging priority from BOOT Menu ProcedureCare and Maintenance L i f e B o o k E 8 0 0 0 N o t e b o o k Storing your LifeBook notebook Care and MaintenanceCleaning your LifeBook notebook Caring for your LifeBook notebookTraveling with your LifeBook notebook Increasing Battery LifeBATTERIES FLOPPY DISKS AND DRIVESCaring for your/ Optical Drive MEDIA CAREPC CARDS/EXPRESSCARDS Caring for your Media DVD/CD/CD-RL i f e B o o k E 8 0 0 0 N o t e b o o k System Specifications L i f e B o o k E 8 0 0 0 N o t e b o o k Headphones SpecificationsCONFIGURATION LABEL Video Color and ResolutionWireless LAN FEATURESPOWER DIMENSIONS AND WEIGHTTemperature POPULAR ACCESSORIESPRE-INSTALLED SOFTWARE WeightMicrosoft Office 2007 Small Business Edition Microsoft Windows XP Professional EditionMicrosoft Windows Vista Business Edition Microsoft WorksGlossary L i f e B o o k E 8 0 0 0 N o t e b o o k Configuration BIOSBoot CommandDIMM Default ValueData DHCPInfrared Lithium ion BatteryHard drive I/O PortModem MegahertzMemory MIDIRestart ResetStatus Indicator RAM ModuleWrite Protect Wi-Fi CompatibleVRAM WLANNotice to Users of the US Telephone Network Regulatory InformationFCC NOTICES Notice to Users of Radios and Television DOC INDUSTRY CANADA NOTICES Notice to Users of Radios and Television Notice to Users of the Canadian Telephone NetworkAvis Aux Utilisateurs Du Réseau Téléphonique Canadien Optional device Integrated Wireless LAN* User’s GuideAppendix A L i f e B o o k E 8 0 0 0 N o t e b o o k Regulatory Information/Disclaimers Wireless LAN, Health and Authorization for useFCC REGULATORY INFORMATION Regulatory Notes and StatementsCharacteristics of the WLAN Device Before Using the Wireless LANWIRELESS LAN MODES USING THIS DEVICE Wireless LAN Device Covered by this DocumentDEACTIVATING THE WLAN DEVICE WIRELESS NETWORK CONSIDERATIONSHow to Handle This Device Deactivation using the Wireless On/Off SwitchACTIVATING THE WLAN DEVICE Windows XP Deactivation using the Intel PROSet SoftwareWindows XP Deactivation using Atheros Client Utility software CONFIGURING THE WLAN USING WINDOWS XP Configuration of the WLAN DeviceCONFIGURING THE WLAN WITH WINDOWS VISTA CONNECTING TO A NETWORK WITH WINDOWS VISTAaddress for the access point. Click OK to save the setting and return to the General Settings page Configuring Using Atheros Client Utility SoftwareProcedure 9. Click OK, then click the Advanced tab 10. The Advanced tab allows for the configuration ofField Name DescriptionCONNECTION TO THE NETWORK Setting the networkSetting TCP/IP For access point infrastructure connectionSetting the printer-sharing function Setting the sharing functionSetting the Microsoft network-sharing service Setting the file-sharing functionNetwork Name SSID Connecting your personal computer to another personal computerConfirming connection Confirming the status of the radioUnavailable Troubleshooting the WLANTROUBLESHOOTING Point See Configuring the WLAN Using Windows XP on page 91 forSPECIFICATIONS WLAN SpecificationsFCC Radiation Exposure Statement Using the Bluetooth DeviceWHAT IS BLUETOOTH WHERE TO FIND INFORMATION ABOUT BLUETOOTHL i f e B o o k E S e r i e s N o t e b o o k - A p p e n d i x A Optional device Using the Fingerprint SensorAppendix B L i f e B o o k E 8 0 0 0 N o t e b o o k - A p p e n d i x B INTRODUCING THE FINGERPRINT SENSOR DEVICE INSTALLING OMNIPASSInstalling the OmniPass Application Fingerprint Sensor DeviceVerifying Information about OmniPass Uninstalling OmniPassMaster Password Concept USER ENROLLMENTEnrolling a Fingerprint USING OMNIPASSPassword Replacement OmniPass Authentication ToolbarWith Master Password Remembering a PasswordAdditional Settings for Remembering a Site password protected site when it is activated. Do notSwitch User Identity CONFIGURING OMNIPASSPassword Management Choosing User Identity during LoginThings to Know Regarding Import/Export OMNIPASS CONTROL CENTERExporting an OmniPass User Profile Importing an OmniPass User ProfileDialog appears after OmniPass authentication during Windows Logon User SettingsSystem Settings Cannot add a User with a Blank Password to OmniPassL i f e B o o k E 8 0 0 0 N o t e b o o k - A p p e n d i x B Index Page Page L i f e B o o k E 8 0 0 0 N o t e b o o k Page Page