Symptom | Check this item | Remedy | |
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Paper frequently multi | Have the document requirements | Use document conditions that meet the | |
feeds. | of the | "Document Quality" and the "Multi Feed | |
| "Document Quality" and the "multi | Detection Conditions" in chapter 7 of the fi- | |
| feed Detection Conditions" of chap- | 5110C Operator’s Guide. | |
| ter 7 been satisfied? |
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| Are the documents placed properly | Fan the documents before scanning. Cor- | |
| in the ADF paper chute? | rectly align the document stack and load | |
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| them on the ADF paper chute. Refer to "2.2 | |
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| details. | |
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| Is the stack of document thicker | Reduce the number of sheets of the stack | |
| than 5 mm? | to a thickness of 5 mm or less. | |
| Is the Pad ASSY dirty? | Clean the Pad ASSY. Refer to Operator's | |
|
| Guide in "Chapter 4 Daily Care". | |
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| |
| Is the Pad ASSY worn out? | Replace the Pad ASSY. Refer to Opera- | |
|
| tor's Guide in "5.2. Replacing the Pad | |
|
| ASSY". | |
Paper does not feed | Have the document requirements | Use document conditions that meet the | |
(pick error occurs fre- | of the | "Document Quality" and the "Multi Feed | |
quently, or document | "Document Quality" and the "Multi | Detection Conditions" in the chapter 7 of | |
stops midway). | Feed Detection Conditions" of | the | |
| chapter 7 been satisfied? |
| |
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| |
| Is the Pick roller dirty? | To clean the pick roller, refer to Operator's | |
|
| Guide in "Chapter 4 Daily Care". | |
| Is the Pick roller worn out? | Change the Pick roller. Refer to Operator's | |
|
| Guide in "5.3. Replacing the Pick Roller". | |
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| |
| Is there any dirt or dust in the docu- | Remove any dirt or dust from the docu- | |
| ment feed path? | ment feed path. | |
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| |
Are the scanned images | Are the Feed rollers dirty? | Clean the Feed rollers. Refer to Operator's | |
elongated? |
| Guide in "Chapter 4 Daily Care". | |
| Have you adjusted the scan scale? | Select "Scanners and Cameras" in the con- | |
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| trol panel, then click the [Device Set] tab to | |
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| adjust scale. | |
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| |
Is there a shadow on the | Are the Feed rollers dirty? | Clean the Feed rollers. Refer to Operator's | |
top or bottom edge of |
| Guide in "Chapter 4 Daily Care". | |
the scanned image? |
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| |
Is the offset adjusted? | On [Scanners and Cameras] in the control | ||
| |||
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| panel, adjust the | |
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| case there is a shadow in the top edge) or | |
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| adjust the [Bottom] (in case there is a | |
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| shadow in the bottom edge). | |
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