■Troubleshooting checklist
Symptom | Check this item | Remedy |
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Scanner does not turn on. | Have you pressed the power button on? | Push the power button. |
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| Are the AC cable and AC adapter | Correctly connect the AC cable and the AC adapter. |
| properly connected to the |
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| Disconnect the AC cable and the AC adapter from | |
| scanner? | |
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| the scanner, then connect them again. |
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| If this does not restore the power supply, contact |
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| the store where you purchased the scanner or an |
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| authorized FUJITSU scanner service provider. |
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| Is Windows normally started up? | Push the power button again after completely |
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| starting up Windows. |
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Scanning does not start. | Are the documents loaded correctly on the | Load the document correctly on ADF paper chute. |
| ADF paper chute? |
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| Is the ADF closed completely? | Close the ADF completely. |
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| Is the USB cable or SCSI cable properly | Correctly connect the cable. (When a USB hub is |
| connected? | used, check the hub's power supply.) |
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| (When using SCSI interface) Is SCSI ID | Set SCSI ID correctly by SCSI ID switch on rear of |
| set correctly? | scanner. |
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| Does the Function Number Display | When the Function Number Display indicates an |
| indicates an alarm or an error? | alarm or an error, refer to chapter 6 "Troubleshoot- |
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| ing" of |
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| removing the alarm or the error. |
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| Does the alarm state remain displayed | Turn off and on the power button. |
| even after the scanner has been turned off | If this does not eliminate the alarm state, contact the |
| and back on again? | store where you purchased the scanner or an |
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| authorized FUJITSU scanner service provider. |
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