Appendix1 TROUBLESHOOTING
Troubleshooting checklist
SymptomCheck this itemRemedy

 

 

 

 

 

 

Scanner does not turn on.

Have you pressed the power button on?

Push the power button.

 

 

 

 

Are the AC cable and AC adapter

Correctly connect the AC cable and the AC adapter.

 

properly connected to the

 

 

Disconnect the AC cable and the AC adapter from

 

scanner?

 

 

the scanner, then connect them again.

 

 

If this does not restore the power supply, contact

 

 

the store where you purchased the scanner or an

 

 

authorized FUJITSU scanner service provider.

 

 

 

 

Is Windows normally started up?

Push the power button again after completely

 

 

starting up Windows.

 

 

 

Scanning does not start.

Are the documents loaded correctly on the

Load the document correctly on ADF paper chute.

 

ADF paper chute?

 

 

 

 

 

Is the ADF closed completely?

Close the ADF completely.

 

 

 

 

Is the USB cable or SCSI cable properly

Correctly connect the cable. (When a USB hub is

 

connected?

used, check the hub's power supply.)

 

 

 

 

(When using SCSI interface) Is SCSI ID

Set SCSI ID correctly by SCSI ID switch on rear of

 

set correctly?

scanner.

 

 

 

 

Does the Function Number Display

When the Function Number Display indicates an

 

indicates an alarm or an error?

alarm or an error, refer to chapter 6 "Troubleshoot-

 

 

ing" of "fi-6140/fi-6240 Operator’s Guide" for

 

 

removing the alarm or the error.

 

 

 

 

Does the alarm state remain displayed

Turn off and on the power button.

 

even after the scanner has been turned off

If this does not eliminate the alarm state, contact the

 

and back on again?

store where you purchased the scanner or an

 

 

authorized FUJITSU scanner service provider.

 

 

 

fi-6140/fi-6240Image Scanner Getting Started

 

AP-1