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L i f e B o o k A 3 0 0 0 S e r i e s N o t e b o o k - S e c t i o n F i v e

TROUBLESHOOTING TABLE

Problem

Page

Audio Problems . . . . . . . . . . . . . . . . . . . . . . . . . . page 50 Optical Drive Problems . . . . . . . . . . . . . . . . . . . . page 50 Floppy Disk Drive Problems . . . . . . . . . . . . . . . . page 51 Hard Drive Problems . . . . . . . . . . . . . . . . . . . . . . page 51 Keyboard or Mouse Problems. . . . . . . . . . . . . . . page 51 Memory Problems . . . . . . . . . . . . . . . . . . . . . . . . page 51 Modem Problems . . . . . . . . . . . . . . . . . . . . . . . . . page 52

Problem

Page

USB Device Problems . . . . . . . . . . . . . . . . . . . . . page 52 PC Card Problems . . . . . . . . . . . . . . . . . . . . . . . . page 52 Power Failures . . . . . . . . . . . . . . . . . . . . . . . . . . . page 52 Shutdown and Startup Problems . . . . . . . . . . . . page 54 Video Problems . . . . . . . . . . . . . . . . . . . . . . . . . . page 55 Miscellaneous Problems . . . . . . . . . . . . . . . . . . . page 56

Problem

Possible Cause

Possible Solutions

 

 

 

 

 

 

Audio Problems

 

 

 

 

 

There is no sound coming

The volume is turned too low.

Adjust the volume control on your notebook.

from the built-in speakers.

 

 

The software volume control is

Adjust the sound volume control settings in your

 

 

set too low.

software, operating system and applications.

 

 

 

 

Headphones are plugged into

Plugging in headphones disables the built-in

 

your notebook.

speakers, remove the headphones.

 

 

 

 

BIOS audio settings are

Set the BIOS setup utility to the default values within

 

incorrect.

the Multimedia Device Configuration menu. (See

 

 

BIOS Setup Utility on page 25 for more information)

 

 

 

 

Software driver is not

Refer to your application and operating system

 

configured correctly.

documentation for help.

 

 

 

 

The speakers have been muted

Click on the Volume icon in the tool tray on the

 

using the Volume icon in the

bottom right of the screen. (It looks like a speaker).

 

system tray.

If the Mute box is checked, click on it to uncheck it.

 

 

 

Optical Drive Problems

 

 

 

 

 

LifeBook notebook fails to

Protective sheet is still in the

Remove the protective sheet then replace the disc in

recognize optical discs.

optical drive tray.

the tray.

 

 

 

 

The disc is not pushed down

Open optical drive tray and reinstall the disc

 

onto center circle of the drive.

properly.

 

 

 

 

Optical drive tray is not

Push on the front of the optical drive tray until it

 

latched shut.

latches.

 

 

 

 

Incorrect DVD Player or no

Install DVD Player software. (See “Media Player

 

DVD Player software is

Software” on page 35 for more information.)

 

installed.

 

 

 

 

 

Wrong drive designator was

Verify the drive designator used by the application is

 

used for the disc in the applica-

the same as that used by the operating system. When

 

tion.

the operating system is booted from a DVD/CD,

 

 

drive designations are automatically adjusted. Note

 

 

that the drive designation can be changed with the

 

 

Disk Management tool in Control Panels under

 

 

Administrative Tools -> Computer Management.

 

 

 

 

Windows Auto Insert function

Start the optical drive from the desktop or applica-

 

is disabled.

tion software or re-enable the Windows Auto Insert

 

 

function.

 

 

 

LifeBook notebook fails to

The disc is dirty or defective.

Wipe the disc. If it still will not work try another disc

recognize a disc.

 

in the drive.

 

 

 

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Fujitsu Siemens Computers A3130 manual Troubleshooting Table, Audio Problems, Optical Drive Problems