Guarantee services

4 Guarantee services

For our systems we generally grant guarantee claims according to the German Civil Code as well as additional guarantee services on agreement (see the corresponding service documentation for details).

The system you have purchased has been produced to environmentally sound standards and strict quality standards by our company, which is certified to DIN ISO 9001 and DIN EN ISO 144001. We provide a statutory guarantee on all of our products, or an extended warranty by arrangement.

5 Return of old units

The offer of taking back and recycling our systems is regulated and guaranteed by our environmental management which has been certified according to DIN EN ISO 14001.

As far as possible, our devices are produced from materials which can be appropriately recycled. After use, the device is taken back for re-utilisation or recycling of the materials, insofar as it is returned in a state corresponding to proper use. Non-recyclable device components are disposed of appropriately.

To return a device, please use the recycling and disposal facilities available in your country.

Further information about country-specific recycling and disposal facilities can be found on the Internet at:

www.fujitsu-siemens.com/recycling

If you have any other questions about disposal, please contact your sales agent or our Help Desk.

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