GarrettCom ES42 manual Return Material Authorization RMA Procedure

Models: ES42

1 77
Download 77 pages 62.87 Kb
Page 73
Image 73
5.3 Return Material Authorization (RMA) Procedure

ES42 Series Edge Switches

Installation and User Guide (05/05)

2.An accurate list of GarrettCom product model(s)involved, with serial number(s). Include the date(s) that you purchased the products from your supplier.

3.It is useful to include other network equipment models and related hardware, including Convenient computers, workstations, terminals and printers; plus, the various network media types being used, along with diagram of network setup.

4.A record of changes that have been made to your network configuration prior

to the occurrence of the problem. Any changes to system administration procedures should all be noted in this record.

5.3 Return Material Authorization (RMA) Procedure

All returns for repair must be accompanied by a Return Material Authorization (RMA) number. To obtain an RMA number, please use this URL -

www . GarrettCom. com

66

Page 73
Image 73
GarrettCom ES42 manual Return Material Authorization RMA Procedure