Chapter 4: Troubleshooting

Frequently Asked Questions

What do the colors of the Device Status LED indicate?

Steady Red - Hardware is initializing.

Blinking Red - A software package is being evaluated for validity.

Steady Amber - Software is initializing. Hardware is initialized.

Steady Green - Hardware and software are fully initialized and run­ ning.

What do the colors of the Ethernet Status LEDs indicate?

Steady Green (left side) - Active Link

Blinking Amber (right side) - Network activity

What do the colors of the T1/E1 Status LEDs indicate?

Steady Green (right side) - Appliance is in-sync with the far end.

Steady Yellow (right side) - Appliance is synchronizing or is receiv­ ing a yellow alarm from the far end.

Blinking Red (right side) - It is normal for this LED to constantly blink as long as the Gateway Series Appliance is powered on.

Singular Blinking Green (right side) - Line has been placed into loopback mode.

Steady Blue (left side, G100 / G200 only) - T1/E1 software driver is initialized, but configuration is invalid.

All Off - T1/E1 software driver is not initialized.

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