Chapter 4: Troubleshooting

What type of cable do I need for the T1/E1 ports on a Gateway Series appliance?

A straight-through RJ45 T1/E1 cable is needed for connecting to the RJ45 ports on a Gateway Series appliance when connecting to the PSTN. If connecting to a TDM PBX, a crossover RJ45 T1/E1 cable may be required. Use only shielded cables to ensure compliance with the International EMC standards. The appropriate cables may be ordered from Digium by visiting www.digium.com. Refer to Table A-2 on page 86 for pin assignments.

How can the Gateway Series software be reinitialized without modifying any configuration settings?

The Gateway Series software can be reinitialized without modifying any configuration settings by following the steps described below.

1.Press the reset switch once.

2.The status LED will flash amber for 5 seconds.

3.The status LED will flash red for 2 seconds, acknowledging the reinitialization request.

4.The Gateway Series appliance will restart itself.

5.The status LED will turn green once the reinitialization is complete.

How can the Gateway Series GUI password be reset to its default without modifying any configuration settings?

Digium, Inc.

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